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Old error messages whenever opening admin console

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This has been an ongoing trend for a while (probably over a year now), but I'm just now getting more annoyed with it since I have to open the admin console more for the updates I'm making around the house.

Anyway, whenever I open the admin console, I am met with the ghosts of error messages past.

Sometimes more than one (as seen below), sometimes only one (usually the AutoUpdate Status/Authorization Failed! message) will always appear whenever I open the admin console. It doesn't matter if I clear the message, clear the Java cache, try a different machine, reinstall Java, reboot IoX, reboot eISY, etc. I am always met with a slew of error messages when I open the admin console.


Has anyone else encountered this and know how to get rid of them for good?

image.png

Wnen you finally clear the messages what is the IoX Finder displaying

It appears that the finder is trying to open a device rather than your ISY. Try to add your controller to the finder, then delete the bad address and then hit save

  • Author
Just now, Techman said:

Wnen you finally clear the messages what is the IoX Finder displaying

It appears that the finder is trying to open a device rather than your ISY. Try to add your controller to the finder, then delete the bad address and then hit save

When I clear the messages, it displays exactly what I would expect.

The IoX finder does appear to be locating the controller correctly. That's the right IP address and as far as I can tell that's the right URL format.
What am I missing?

image.png

Click on add, add a second line with the correct information. Then delete the first line and click on save.

Something must have gotten corrupted, not sure what.

What is your ISY firmware version

  • Author
1 minute ago, Techman said:

Click on add, add a second line with the correct information. Then delete the first line and click on save.

Something must have gotten corrupted, not sure what.

What is your ISY firmware version

I guess that's what I'm not understanding. What would be the "correct information"? That's already the right IP address.
I'm on 6.0.4

  • Author
1 hour ago, Techman said:

Try this. Clear your Java cache, be sure to check all 3 boxes which will delete the IoX Launcher from your desktop, then download a new IoX Launcher from here:

https://isy.universal-devices.com/start.jnlp

You may have had an older version of the IoX Launcher The correct version of the Launcher has the UUID BEFORE the URL

No luck. Same problem, even with the UUID before the url.

@MWoods329

Try removing power from your ISY for a minute

If that doesn't fix it then, if your on a windows computer, exit the admin console and delete the 5 files in the windows temporary folder that end in STATE.

those files will be rebuilt next time you open the admin console

Let me know if the above solved your issue

Screenshot 2026-02-04 112716.png

Edited by Techman

  • Author
4 hours ago, Techman said:

@MWoods329

Try removing power from your ISY for a minute

If that doesn't fix it then, if your on a windows computer, exit the admin console and delete the 5 files in the windows temporary folder that end in STATE.

those files will be rebuilt next time you open the admin console

Let me know if the above solved your issue

Screenshot 2026-02-04 112716.png

Any idea what directory those files might be in? I'm not seeing them in the temp folders or anywhere else.

In windows its located here. I believe the app data folder is hidden so you may have to enable "show hidden items" under view in file Explorer

C:\YOUR USER NAME\AppData\Local\Temp

The error popups are old historical persisted error records trapped inside IoX that never got cleared. Essentially ghosts from the past. IoX replays them every time the Admin Console connects. The issue isn't in your Java cache. It's stored... and currently trapped in IoX.

Try running a Restore Modem (PLM).

It should force IoX to rebuild its internal tables and clear the stale error states permanently.

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