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Can’t Syncronize UDM

bob123
in UD Mobile

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I am trying to syncronize udm as I added some new devices. Keep getting an error popup and it fails. My polisy is on v5.9.1.

Anyone else have this issue?

Below image pops up immediately after starting Sync

image.png

Solved by Diesel

Go to solution
  • Solution

Seems like the app's DB is corrupted. It's trying to add a Polisy UUID during sync that already exists.

Delete Polisy in Settings | Controllers.

Then Add Controller - Local or Portal however you normally connect. Log back in and run Sync.

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