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Elk M1 not connecting after update

Featured Replies

December 24th, Michel helped me past the Eisy not coming back online.

From that point forward, I don't see the Elk connecting.

The settings look good still, and I have made no changes to the Elk.

Any ideas?

It's still just disconnected. Since it has always worked, I really don't know where else to look other than the settings and IP addresses, all are still good.

Solved by DennisC

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  • Solution
3 hours ago, Bladerunner said:

December 24th, Michel helped me past the Eisy not coming back online.

From that point forward, I don't see the Elk connecting.

The settings look good still, and I have made no changes to the Elk.

Any ideas?

It's still just disconnected. Since it has always worked, I really don't know where else to look other than the settings and IP addresses, all are still good.

First, make sure you are using the correct IP address for Elk, the non secure port, the correct area number, and you have the address and port configured correctly in pg3 to match the help documentation for the plugin.

If all that is good, open eisy UI and go to pg3 Dashboard, Elk plugin, Log tab. Set the log to debug and restart the plugin while watching the log entries.

Do you see any errors?

One other thing, only one connection can be made the the Elk at a time, so make sure you are not trying to connect to Elk with anything else (like RP2).

  • Author

I have checked all of those settings. They were good.

However, you did say something that caught my eye. Only one connection can be made to the Elk at a time.

What all can be connected to the Elk? I am not in Elk's software, nor any other software from my PC. My router certainly isn't involved.

That leaves one place to look. Home Assistant.

So I went into the devices integrations section and I see an Elk integration, not from the Universal Devices integration but it's own!

I am not sure when that integration came about. Seriously. I don't remember ever adding it. Maybe I accepted it one of those mornings at 3am when I decided to update HA and I just accepted it in my half sleep. I like to update HA while the spouse is not aware of changes.

So I will have to try shutting down HA and with that see if Eisy gets in as expected.

Good thoughts, DennisC!

Honestly, this could be it.

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