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Devices show as online even though they are not

Featured Replies

Hi,

I am having some devices that show as being online and the online state shows as connected, while they are really offline, and show up as such in the app. The last device update in the Admin Console shows a date of more than a year ago. TIA.

  • Author
49 minutes ago, Panda88 said:

Can you send me a log with debug enabled

Log sent via private message. Thanks.

  • Author

One such offline device showing as online is the "NOT Freezer - GE Newest Basem" sensor.

There are some devices in the log that show offline (code 000201) - often you just need to press the set button

There is a bug in the THsensor - I am working on a new release that should fix this - it is a race condition during start up

I hope to have a release soon - if not I'll move the fix back an release a fix

Is it all devices that show the year old data or only a few ones?

Edited by Panda88

  • Author
5 minutes ago, Panda88 said:

There are some devices in the log that show offline (code 000201) - often you just need to press the set button

There is a bug in the THsensor - I am working on a new release that should fix this - it is a race condition during start up

I hope to have a release soon - if not I'll move the fix back an release a fix

Is it all devices that show the year old data or only a few ones?

There are two speaker hubs which are also offline.

Thanks for your help.

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