Error Message When Adding New Device - Solution

[brobin]

The other day I was replacing 9 more Insteon/Icon switches that suffered from the infamous paddle issue. I'd already done about a dozen several months ago.

 

One of the new switches could not be added and generated an error message, something about not finding the engine, and error -20001.

 

The solution (for version 5.0 + units) was to reset the switch to factory defaults by pulling out the air gap tab for 10 seconds and then pushing it in and holding it for 3 seconds till it beeps.

 

Hope this tidbit saves someone a little time someday!

[Mark Sanctuary]

There must have been some garbage in the switch...good catch!

[Brian H]

Some of us do a factory reset on every module we install. As sometimes test addresses are found in them from the QC tests.

[brobin]

That's a good recommendation as it only takes an additional 15 seconds to do it! Even with 9 switches to do it would only have added a couple of extra minutes to the project.