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New PLM 2.6 version not working on RF band..

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Swapping out a new 2.6 that has been sitting on the shelf for about 2 years for my 2.5 which is intermittently losing the links. My plan was just to replace the caps on the 2.5 unit and put it back on the shelf as a backup since swapping is a bit of pain. However, this new 2.6 unit doesn't work on RF. It was slightly flakey when updating devices around the house, so I put it on a portable power supply so it could only talk with RF and it's 100% not working even when trying to update links on a wireless remote 3 feet away from it. The 2.5 unit works nearly perfectly with RF alone when on the same isolated power supply.

So my question is, just a defective unit out of the box or could there quietly have been a design change to reduce cost?

If you're referring to battery powered devices, did you put them in linking mode and then try "restore device"? They need to be done one by one.

  • Author
Just now, Guy Lavoie said:

If you're referring to battery powered devices, did you put them in linking mode and then try "restore device"? They need to be done one by one.

Yes. I have a keypad mini repote in linking mode sitting 6 inches away from the PLM. But besides that, it doesn't doesn't receive status or control anything when on the isolated power supply. The 2.5 unit works fine when doing that.

  • Author
19 minutes ago, paulbates said:

Have you tried factory resetting it? That's not uncommon for a new Insteon install

Yes. I always start with a factory reset when pulling new from the box. You never know if it was a temporary open box item.

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