Weather Module Quit Working on ISY99i

[mearnhardt]

For the past two weeks, my weatherbug module has not worked. I don't know why it quit. Turning it on and off doesn't help. I changed locations and still nothing. How do I uninstall this module since I went to download it again and it shows that I already purchased it? I would appreciate some advice on how to get it operational.

 

Thanks

[Michel Kohanim]

Hello Mr. Earnhardt,

 

Please go to Tools | Diagnostics | Event Viewer (on Level 3) ... in all likelihood, the problem is that ISY cannot communicate with Weatherbug. This usually happens when your router blocks ISY from accessing the Internet.

 

You can also try synching your time with NTP (Configuration/System tab) ... if you see an X next to the server, then it means that ISY cannot communicate with the Internet.

 

If you have set your ISY with a static IP address, you might want to try DHCP instead and see if that fixes the issue.

 

With kind regards,

Michel