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eisy - eisy-ui not showing status or controls, AC OK

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I use eisy-ui 1.4.2, IoX 6.1.2_7, eisy Home (r1).

I wonder why I cannot see these Insteon Devices' Statuses or controls?

image.png

Probably related, examining the Nodes list does show status correctly (ie 100% brightness), and it changes correctly, including Insteon Scenes So I know something is working properly, but clicking on any Device refuses to show the status I just saw in the listing, and there are no controls (such as ON or OFF):

image.png

Yet, in the Admin Console (started with IoX Launcher, selecting Cloud Admin Console) I can see the status' of these Devices, and the Controls all appear and work!

Screenshot 2026-10-14 102026.png

Insights and suggestions welcomed! I'm kinda stumped, and I suspect/wonder if the solution will lie with correcting that "Internal Server Error" within my eisy....?

Edited by GPritchard

  • Author

Reboots - Many, many, many, many, many, many times. Perhaps 50 since Saturday. Many Soft reboots; Many power-cycle "hard" reboots

I've also tried restoring my backups (I have two on-hand). Same result every time. Restore has been performed maybe 10 times.

I've tried removing, and re-adding (select, non-critical) devices, also perhaps 50 times. In the Admin Console, everything works. In eisy-ui nothing works, but they are listed. In the UDI Portal, connecting these nodes to Alexa spokens works perfectly.

Oh, and I didn't mention because it may only be very distantly related, but UD Mobile appears about the same as eisy-ui. That is, devices are show, but no Status, no Control. Since I use a completely up-to-date iPhone, I put this down to the anomoly listed by UDI as being an Apple-change to later be fixed. It used to work super-nicely.

Considering the various aspects of what I've just written, and my long, LONG weekend of work, I wonder if there is a way to completely wipe my eisy (to the point of "out-of-box" fresh, no lingering crap such as incorrect folder 'r-w-x/s' attributes, nor incorrect ownerships, etc., nothing. I wonder if a completely clean slate may rectify this inconsistency? Lead me to SSH and I'll be happy 😁 IRIX, Solaris, BSD and 35yrs of Linux...

FWIW, the Backups I have, from which I perform restores, were taken from my ISY994IZ running the "latest" 5.3.4 (for, literally, years!). It 2413S PLM remains the same between ISY994 and eisy, and I haven't messed with delete/restore links (because everything was working so smoothly for years). There are no indications of any communication issues with the PLM, neither toward the devices nor the controller.

Again, Insteon devices are, in actual fact, all working. Scenes, Programs and Spokens are all working. The (cloud) Admin Console is working.

I certainly appreciate any and all suggestions...

Edited by GPritchard

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