Icon switches not available for "control" programm

[apostolakisl]

I have just gotten sh to replace all of my icon switches that are previous to the fixed paddle issue.

 

Anyway, I went to do some programs with the new switches and when I try to use the "control" set of parameters, the new icons all disappear.

 

The icon switches that are of the older vintage are all there. What gives?

[Michel Kohanim]

Hello apostolakisl,

 

I am rather confused: are we dealing with "icons" as the switch, "icons" as the node in Main, "icons" as the icons in the programs?

 

In short, what disappears exactly and where?

 

With kind regards,

Michel

[apostolakisl]

Icon 2876db v.39 dimmer switches.

 

In writing programs, you can not do the following:

 

if control 'icon switch xyz' is switched on

 

All of the 2876db switches simply do not exist in the drop down menu.

 

They do exist for the status drop down menu.

 

I still have a couple of the older 2876db's and they are on the drop down menu. Interestingly, the ISY calls them 2876d3's even though they are supposedly 2876db's.

[Michel Kohanim]

Hello apostolakisl,

 

Can you go to http://your.isy.ip.address/rest/nodes, search for one of these problematic switches, and then copy/paste the contents of the element for that switch?

 

Thanks and with kind regards,

Michel

[apostolakisl]

-

30795

Alexis Room

[Michel Kohanim]

Hello apostolakisl,

 

Apologies for not being more clear. Please look for a tag that contains the switch. What you sent me is a folder element. Sorry.

 

With kind regards,

Michel

[apostolakisl]

Here is one of the new 2876db's that doesn't work

 

-

16 43 BC 1

Alexis BR/Overhead

30795

1.30.57.0

true

G08

 

And here is one of the older 2876db switches which are supposedly the same thing but does work.

 

-

3 6E 83 1

Game Room/Coach L

59423

1.3.38.0

false

F05

<

[Michel Kohanim]

Hello apostolakisl,

 

Thanks so very much. They both should work but 01.30 (2876DB) support was added in 2.8.3 and above. So, please do be kind enough to upgrade to 2.8.4 and make sure you are using the correct URL.

 

With kind regards,

Michel

[apostolakisl]

I upgraded to 2.8.4. No change. When I switch the drop down programming "if" menu from "status" to "control", all of the new 2876db items vanish.

 

Of note: I also replaced the icon relays (2876sb v.39). These do not have the problem. The show up in both "status" and "control" menu (new ones and old ones).

[Michel Kohanim]

Hello apostolakisl,

 

What URL are you using? Did you clear your Java cache before using the Admin Console. Again, support for 2876DB was added recently.

 

Please try:

http://www.universal-devices.com/99i/2.8.4/admin.jnlp

 

With kind regards,

Michel

[apostolakisl]

Yes, I opened the Java from control panel and clicked on delete all temporary files.

 

I log on by going to my local URL and it brings up the Java interface.

 

http://192.168.1.9/admin

 

I just did this on a different computer as well and the results continue to be unchanged.

[apostolakisl]

OK, using the URL you listed works.

 

I am confused, what is this new URL doing? It appears to be using Java very differently but brings up the identical appearing console.

[Michel Kohanim]

Hi apostolakisl,

 

Thanks. This is more than strange. The code path is the same for all switches (Admin Console goes through a list and checks capabilities based on device type. Both devices are LISTED in the same list so, if one works, the other one must as well).

 

Above in combination with the fact that we recently added 2876DB in the list, basically point to an older version of the Admin Console.

 

Did you try the following URL:

http://www.universal-devices.com/99i/2.8.4/admin.jnlp ?

 

With kind regards,

Michel

[apostolakisl]

Yes, that was what I meant by "trying the URL you listed".

 

It only works using this url. Using the regular method of just putting the local IP address gives me the same console but without full 2876db support. The following URL does work.

 

http://www.universal-devices.com/99i/2.8.4/admin.jnlp

 

I am just confused on how this is different than the other way of accessing the Java console. I did clear my Java temporary internet files and the first time I ran the console after clearing those files it did do the much longer load time with the little java loading clock showing presumably indicating that it was reloading all of the files.

 

I can still load the java console the other way (my ip/admin) and even have both open at the same time. The my ip/admin continues to not have the 2876db support even open side by side with the .jnlp opened console.

[Michel Kohanim]

Hello apostolakisl,

 

The applet/application should be the same if the firmware version of your ISY is identical to http://www.universal-devices.com/99i/firmware_version/.

 

In short, I still think there's a Java cache issue whereby your computer is using the cached version of the applet.

 

With kind regards,

Michel

[apostolakisl]

I can't figure out what else to delete to get Java to use the 2.8.4 version. I went through the Java control panel and looked under every tab and setting screen I could find and deleted everything I could find.

 

I also tried acessing through touch switch admin button and I get the ISY console without 2876db support.

[Michel Kohanim]

Is your 2.8.4 one that you just downloaded and installed yesterday?

 

Please note that Java cache does NOT get cleared if you have any browsers open or if you have any Java applications running.

 

With kind regards,

Michel

[apostolakisl]

Rebooting the computer seems to have fixed the problem. It now loads 2.8.4 as usual by simply entering the url in IE.