Avonlea22 Posted February 17, 2011 Share Posted February 17, 2011 That's the answer I've been trying to figure out. Thank you! So, it turns out Crutchfield (where I bought my thermostat and adapter) is going to have Smarthome ship out the latest and greatest adapter to me, at no charge. Now that is what I call customer service! Link to comment
Brian H Posted February 17, 2011 Share Posted February 17, 2011 I am glad things are going to be corrected for you. There are not that many companies willing to bend over backwards for their customers. Universal Devices is another one that is willing to go the extra mile to assist users. Link to comment
Avonlea22 Posted February 18, 2011 Share Posted February 18, 2011 Received my new adapter today. They overnighted it, which is just fantastic! I'm going to install it tonight when I get home from work. Link to comment
gadgetfreak Posted July 19, 2011 Share Posted July 19, 2011 I followed this thread and did a search for other threads but cannot find the solution to my problem. I just purchased and installed 3 2441v thermostats in early July 2011. They are showing up as V.92. I went into linking mode on my isy99/IR and help down the programming button on the 1st unit for 5 seconds. 4 nodes showed up on the isy. I repeated this procedure for the other two 2441v and all worked as expected. When I started observing the main node for each of them, I saw that only the 3rd one had a value in the "Heat/Cool State" on the bottom. The other two were just blank. Following this thread, and assuming that perhaps my units were not off when I linked, I deleted the other two 2441v's from the ISY and repeated the installation/linking. All 3 units now had values for the "Heat/Cool State". However, when I logged out of the Admin Console and back in again, now the second 2441v has a value and the other two don't!!! And, it seems like the value is not correct - it said it was off when it was clearly on. Another logoff and logon and now I have one showing an accurate state (I think) and the other two showing nothing. Something is not working and I am not sure what or why. Can anyone offer suggestion? Thanks in advance. Link to comment
Michel Kohanim Posted July 20, 2011 Share Posted July 20, 2011 Hello gadgetfreak, The nodes behave as follows: 1. Fan ... the status of the FAN 2. Heat ... the thermostat is CALLING for heat 3. Cool ... the thermostat is CALLING for cool Please note that "calling" is NOT the same as mode. Mode is what you expect the thermostat to do and "calling" is what is currently happening in the thermostat. With kind regards, Michel Link to comment
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