trying to restore network resources

[apostolakisl]

I made some changes to my network resources and it wasn't working like I wanted so I went to restore from a backup of network resources I made before the changes.

 

Upon doing the restore, the system hangs. I have an hourglass and no ability to do anything. I can't log off or anything. I have to use task manager to exit it. When I go back to it, the network resources is empty. I tried adding new files manually and it works. But, the restore function once again hung it up. I tried rebooting the computer and the ISY, same result.

 

I know the backup is good because I had sent it to Michel to look it over and he was able to open it.

 

When I activate the restore, the items I had start to show up, not all of them, but at least a few. Some of the times I tried the restore most would show up, other times only a few, but regardless, it hangs after that.

 

What should I do?

[apostolakisl]

After about 10 tries it worked. Not sure what is up with that.

[apostolakisl]

Also now I see that doing a restore doesn't assign the network resources the same id so my programs have gotten scrambled. I think that is something that you might want to look at fixing in future firmware upgrades.

[Michel Kohanim]

apostolakisl,

 

Restore MUST use the same IDs. Import does not. So, this must be a bug. Are you on 2.8.10?

 

With kind regards,

Michel

[apostolakisl]

Yes, 2.8.10. And I definitely did a restore, not import.

[Michel Kohanim]

Hello apostolakisl,

 

Thanks so very much. I just tested this a few times and it works fine. Basically, this is what it should do:

1. Delete everything from network resources

2. Recreate them in the order they were in the table before the export

 

Did the Admin Console first remove all the other entries before doing a restore?

 

With kind regards,

Michel

[apostolakisl]

Michel,

 

Yes, first I ran restore, the system hung and after about an hour I task managed out of it and re-opened ISY. The network resource tab was empty at that point.

 

I tried again, same result. I tried from a different computer, same result. I tried a hard reboot of ISY, same result. The only difference was that sometimes it would load a variable amount of the contents of network resources before hanging. I have 90 items and it might load 6, or 36, but then would freeze up and never finish. At this point a task manager exit of ISY and re-open of ISY would still be blank at network resources tab.

 

I did try doing "import" on one of those tries to see if I could import that backup file, but that one failed the same as the others.

 

Finally I had success on about the 10th try. I don't know why it worked becuase I just kept doing the same thing each time (I like beating my head on the wall). I suppose it is possilbe that I hit "import" instead of "restore" on that last try but I am 99% sure that I didn't.

[Michel Kohanim]

Hello apostolakisl,

 

Thanks so very much for the update. I do have your zipped file and I am going to try it and see what happens.

 

With kind regards,

Michel

[apostolakisl]

Michel,

 

I thought you might like to know the follwing:

 

I don't know what the ID numbers were to start with, but I do know that I had deleted some which my recollection tells me should have left empty ID's. After the restore, the id's are now contiguous.

 

The programs that referenced network resources all refrenced the wrong ones after the restore.

 

Thanks,

 

Lou

[Michel Kohanim]

Hello Lou,

 

Thank you. So, this is what happened:

1. Removed some resources

2. Backed up

3. Restored

4. IDs changed

 

Is this correct?

 

With kind regards,

Michel

[apostolakisl]

Yes, I am quite certain I had deleted at least a couple network resources prior to doing the backup from which I did the restore.

 

Keep in mind that the "restore" part was not a simple click "restore" and go.

[Michel Kohanim]

Thanks Lou.

 

As far as Restore failing, I think it has to do with firewall ... I am tempted to ask you to try and restore again but let me do some more testing before we do anything else.

 

With kind regards,

Michel

[Michel Kohanim]

Hi Lou,

 

First of all, I wanted to apologize for this bug. Secondly, thanks so very much for finding it, and finally: it's already fixed and should be available in the next release.

 

Thanks again and with kind regards,

Michel