Avonlea22 Posted March 21, 2011 Posted March 21, 2011 Just recently (over the last week), I've been having issues with my ISY. Throughout the day, it will randomly "stop working". What I mean is that I'm getting the Error and Memory lights blinking on and off. I understand that this is possibly an error with the network, but my network seems fine as I'm able to do all other networky things (such as get onto the internet) when this is happening to my ISY. Does anyone have any suggestions as to what might fix this? Because I seem to not have network issues, it leads me to believe it might be something else. Searching on the forum has not really turned up an answer, but I'm sure I just missed it. Thanks! EDIT: Failed to mention that I cannot acces the ISY Admin console when this happens. The ISY finder doesn't locate my ISY. If I unplug the ISY and wait a few seconds, it works fine, for about 6 to 10 hours. It then does the same thing.
snhroc Posted March 21, 2011 Posted March 21, 2011 Did you recently update to 3.1.0? I'm having the same thing happen since my upgrade. Prior to that I had no issues, it would work fine for months at a time.
Avonlea22 Posted March 21, 2011 Author Posted March 21, 2011 Actually, I'm still on 2.8.15 I haven't upgraded yet as my PC crashed and I've been using my Wife's Mac. I was going to upgrade once I got my new PC up and running (which is hopefully tomorrow). I didn't want to mess around with upgrading on a platform I'm not real familiar with.
Michel Kohanim Posted March 22, 2011 Posted March 22, 2011 Hi Guys, Please check your Error Log. In the log, you will see what caused network connectivity issues. In most cases, the problem is that ISY sensed that there's another device with the same IP address on the network. With kind regards, Michel
Avonlea22 Posted March 25, 2011 Author Posted March 25, 2011 So here is my error log. Would love some help interpreting it. I noticed that the ISY had the error light flashing at about 10:30 ish. That is when I unplugged to reset it. Seems like an awful lot of activity to me. Thanks Time User Code Message Fri 2011/03/25 07:44:45 AM System -140008 CLI-WBug:503 Fri 2011/03/25 07:45:15 AM System -140005 CLI-WBug Fri 2011/03/25 07:45:45 AM System -140008 CLI-WBug:503 Fri 2011/03/25 07:46:50 AM System -140005 CLI-WBug Fri 2011/03/25 07:47:15 AM System -140005 CLI-WBug Fri 2011/03/25 07:47:45 AM System -140005 CLI-WBug Fri 2011/03/25 07:48:15 AM System -140005 CLI-WBug Fri 2011/03/25 07:48:46 AM System -140008 CLI-WBug:503 Fri 2011/03/25 07:50:45 AM System -140008 CLI-WBug:503 Fri 2011/03/25 08:01:15 AM System -5012 n/a Fri 2011/03/25 08:11:20 AM System -140005 CLI-WBug Fri 2011/03/25 08:16:49 AM System -140000 datafeed.weatherbug.com Fri 2011/03/25 08:24:20 AM System -140005 CLI-WBug Fri 2011/03/25 08:25:20 AM System -140005 CLI-WBug Fri 2011/03/25 08:26:24 AM System -140005 CLI-WBug Fri 2011/03/25 08:26:50 AM System -140005 CLI-WBug Fri 2011/03/25 08:27:20 AM System -140005 CLI-WBug Fri 2011/03/25 08:28:19 AM System -140000 datafeed.weatherbug.com Fri 2011/03/25 08:31:23 AM System -140005 CLI-WBug Fri 2011/03/25 08:31:51 AM System -140005 CLI-WBug Fri 2011/03/25 08:34:51 AM System -140005 CLI-WBug Fri 2011/03/25 08:36:21 AM System -140005 CLI-WBug Fri 2011/03/25 09:04:20 AM System -140005 CLI-WBug Fri 2011/03/25 10:33:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:33:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:34:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:35:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:36:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:37:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:38:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:39:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:40:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:41:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:42:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:24 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:34 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:44 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:43:54 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:04 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:14 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:44:55 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:05 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:15 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:25 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:35 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:45:45 AM System -100 [DHCP] state=RENEW Fri 2011/03/25 10:46:03 AM System -5 Start Fri 2011/03/25 10:46:36 AM System -10011 n/a Fri 2011/03/25 10:48:00 AM System -140000 datafeed.weatherbug.com
Michel Kohanim Posted March 25, 2011 Posted March 25, 2011 Hi Brian, The logs are basically saying that ISY is trying to renew its DHCP lease but it keeps failing. Do you have DHCP Reservation set for your ISY in your router? With kind regards, Michel
Avonlea22 Posted March 25, 2011 Author Posted March 25, 2011 I honestly have no idea? I'll have to look when I get home this evening. Should I?
Avonlea22 Posted March 26, 2011 Author Posted March 26, 2011 Ok, so I have no clue what this DHCP Reservation is. I don't see anything about it in the user guide, and I'm not techy enough to know if it's set in my router.
Michel Kohanim Posted March 27, 2011 Posted March 27, 2011 Hi Brian, No problem. You can schedule a call with our tech support team and we'll figure it out for you. The most important thing to note is that your ISY has a conflict of IP address with some other device on your network. i.e. they are both trying to use the same IP and thus all the issues. With kind regards, Michel
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