paulbram Posted August 17, 2011 Author Share Posted August 17, 2011 Well "some devices working and some not" isn't exactly right. It was more like ALL devices would work, then after a bit of updating NOTHING would work. It was the same exact behavior for all devices. Would work great for simple on/off stuff, then as soon as I attempt to update, it runs for a few seconds then starts failing. Now, things are completely busted, and I'm unable to get back to even a semi-functional state. It seems ISY can no longer communicate with the PLM at all, similar to what happened with my old PLM. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted August 17, 2011 Share Posted August 17, 2011 Hello paulbram, Sincere apologies for all the problems you are having. Going back, do you have any thermostats? And, if so, can you remove the dongles from them and retry. Also, do you see any green 0101 icons next to any of your devices? We'd be delighted to send you a replacement as unlikely as it is for this to be an ISY problem. With kind regards, Michel Link to comment Share on other sites More sharing options...
paulbram Posted August 21, 2011 Author Share Posted August 21, 2011 I do have a thermostat, but as I mentioned earlier I unplugged the adapter it and it's been unplugged ever since until I can get basic communication working again. I don't have any green "0101" icons, but I have many green "1011" icons. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted August 22, 2011 Share Posted August 22, 2011 Hello paulbram, My mistake 1011 icons = 0101 icons ( I think I am getting to be dyslexic). I think it's time to call our tech support team to schedule an appointment for a remote troubleshooting session. This way, we can see where the problems are and you do not have to keep wasting your time waiting for a reply on the forum. With kind regards, Michel Link to comment Share on other sites More sharing options...
ud2152 Posted August 30, 2011 Share Posted August 30, 2011 I ordered a new isy and dual band PLM. It now is serial and requires a power supply which I see now comes include. Question is the install states to download a driver which is a executable windows file, we have all mac's is there a solution? Link to comment Share on other sites More sharing options...
LeeG Posted August 30, 2011 Share Posted August 30, 2011 ud2152 Where are you reading the need for a driver? Lee Link to comment Share on other sites More sharing options...
andyf0 Posted August 30, 2011 Share Posted August 30, 2011 I think what you're referring to is only if you connect your computer directly to the PLM. Since you have an ISY, the ISY plugs into the PLM and your router. You access the ISY via your network. You will need to download and run Java for Mac though. Link to comment Share on other sites More sharing options...
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