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input needed on replacing switches


iowaj

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Posted
It just shows the old one still and the new one I added disappeared. I'm trying to update the firmware now as I realize it is 2.7.0 so might be an issue. However, for an hour the status bar shows 0% progress. Thoughts?

 

Perfect! Check the address - that should be the new one - looks like the replace worked as it should have.

 

-Xathros

 

EDIT: The above reply was to your previous post. I suspect you have an ISY-99, in that case, you want Firmware version 3.3.10 as that is the latest and final version for the 99. At some point, you may need to upgrade to a ISY-994 for support of newer devices as the 99 has reached its end due to insufficent space for larger firmwares.

 

Ver 3.3.10 should work with your new Switchlinc Dimmers but will not work with the latest Keypadlincs that are shipping now.

 

What progress bar are you referring to? The download or the install ?

 

-Xathros

Posted

?? No that's not perfect. I think you misunderstood me. The old one should be gone with the new one there. I was saying the old switch that doesn't work still shows up in the software with the old address. The software recognized the new switch but when told to replace it went through the motions but did not actually do it. The old switch is still listed and the NEW one disappeared!

Posted
It just shows the old one still and the new one I added disappeared. I'm trying to update the firmware now as I realize it is 2.7.0 so might be an issue. However, for an hour the status bar shows 0% progress. Thoughts?

 

Perfect! Check the address - that should be the new one - looks like the replace worked as it should have.

 

-Xathros

 

EDIT: The above reply was to your previous post. I suspect you have an ISY-99, in that case, you want Firmware version 3.3.10 as that is the latest and final version for the 99. At some point, you may need to upgrade to a ISY-994 for support of newer devices as the 99 has reached its end due to insufficent space for larger firmwares.

 

Ver 3.3.10 should work with your new Switchlinc Dimmers but will not work with the latest Keypadlincs that are shipping now.

 

What progress bar are you referring to? The download or the install ?

 

-Xathros

Posted
?? No that's not perfect. I think you misunderstood me. The old one should be gone with the new one there. I was saying the old switch that doesn't work still shows up in the software with the old address. The software recognized the new switch but when told to replace it went through the motions but did not actually do it. The old switch is still listed and the NEW one disappeared!

 

Which one did you click to start the replacement? The New or the Old? It sounds to me like you started with the new and replaced it with the old.

 

-Xathros

Posted

I started with the old and right clicked to replace with the new one. It went through the motions but now still shows the old switch with the new one nowhere to be found.

Posted

Then I have to suspect it's having issues with writing links to the newer Switchlincs. We need to focus on getting you up to 3.3.10 first. The new switchlincs are I2CS protocol which the old firmware does not support.

 

-Xathros

Posted

Didn't have time to do much with this last evening and will be out of town over the weekend. May be next week before I get back to this. Will definitely keep you updated!

 

Julie

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