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2472D not on device list and not supported in 3.1.10.

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Posted

just upgraded from 2.8.6 to 3.1.10 and outletLinc Dimmer not on the list of supported devices. Says unsupported. Looks like it should be. was mentioned in earlier 3.1.? upgrade. Finds module but I cannot control brightness on ISY99.

rickholloway

 

That device is listed in the Device Type pulldown on 3.1.10. [01.21] If it is not in the pulldown list the Admin Console is not at 3.1.10.

 

Try clearing the Java cache and be sure the URL is accessing the 3.1.10 version of the Admin Console

 

Lee

rickholloway

 

Thanks. 1.33 is equivalent to [01.21] which is in the 3.1.10 Admin Console list. The 1.33 is decimal where the [01.21] is hex. For some reason the Admin Console being invoked is not at 3.1.10. Java cache not cleared or URL problems are the usual causes for getting the wrong Admin Console version.

 

Does Help | About show 3.1.10 for the ISY firmware level?

 

Lee

  • Author

Yes help about ver. shows 3.1.10

thanks, wonder if going directly from 2.8 to 3.1.10 I did not update device list along the way?

rickholloway

 

Glad that helped. If you plan to follow the various Betas the announcement post will include a list of URLs that should be used to access the Admin Console version that applies to the particular Beta. That is where I got the link for 3.1.10.

 

Lee

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