Hello

I have a quick question.Is there a way to refresh ISY beside closing it and restarting?

 

Thanks Tim

Hi Tim,

 

If you do a Query on My Lighting, all your devices will be queried again and their status will be updated in the Admin Console. If your Admin Console is no longer communicating with ISY, then the only way is to either go to File | Login or close/reopen.

 

With kind regards,

Michel

Thanks Michel

Also I have tried to do this once but it did not work.Should I be able to access my ISY through another network on my Console?I can access it through mobillinc even though my enable internet access fails.does the enable internet access have to work to do this?

 

Thanks Tim

Hi Tim,

 

I think it would be best to schedule a call with our tech support team to see what's going on.

 

Please note that if you already have port forwarding rules in your router, then you do NOT need File | Enable Internet Access.

 

With kind regards,

Michel

Hi Michel

Will do Thanks.

 

Tim