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Power supply doesn't fit ISY99 receptacle

ZinGasm
in ISY994

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Posted

my 2412s modem has been making trouble so i ordered the 2413s. i also needed a power supply, which smarthome recommended 1223PS. now i have both, but the internal barrel on the DC tip seems to be too small to fit the ISY receptacle! i don't want to force fit it. has anyone seen anything similar??

Hello ZinGasm,

 

Sincere apologies. Please do be kind enough to send your shipping address to sales@universal-devices.com with subject Power Supply Adapter and we'll mail one to you immediately and free of charge.

 

With kind regards,

Michel

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