Everytime I open the admin console I get a "cant communicate with remotelinc" error. The remotelinc works fine, what could cause this?

 

ISY 99i

3.13

Hello keribi,

 

It seems that at one point in time the RL sent a NACK and thus the error. Please go to the Admin Console, look at the status of each button on your RL, and then turn those buttons on/off physically on the RL and see if their status changes.

 

With kind regards,

Michel

Yes each button status changes when pressed and controls scenes and devices just fine. One odd thing happens after a button press on the RL the activity light on the RL will flash for about 3 seconds then go off. This seemed to happen about the same time as the error in the admin console. Should I remove the RL and link it again? I also tried restoring the RL and I get the "cannot communicate"error then I have red exclamation marks on all RL buttons in the admin console. What does the gray arrow mean in the device tree? I have them next to all RL buttons.

Hello keribi,

 

I think the problem is those gray arrows: they mean that at some point ISY tried to program your RL, it failed, now there are pending updates for your RL which have failed at least once. What you need to do is:

1. Put your RL in programming mode

2. Right mouse click on one of the gray RL buttons in Admin Console and then choose Write updates to device

 

With kind regards,

Michel

Gray arrows are gone! Will see how things go and let you know. Could this RL issue cause missed timer events if the RL with gray arrows is included in the scene?

 

Thanks

Hello keribi,

 

Thanks for the update! The gray arrows should not cause any missed timer events.

 

With kind regards,

Michel