I've noticed that often when I bring up the ISY admin console and look at a scene that no state info (On/Off) is shown. I can always fix it by power cycling the ISY and then relaunching the admin console.

Any idea why the state info is not reliably being shown?

 

Thanks,

Rick

You running any Firewalls or Antivirus programs?

I know Avast caused me all kinds of problems.

I do have a firewall (ISA) in use. One of the folks on the forum said that the ISY admin app used random ports in Java but that makes it very hard to create a firewall rule that allows its traffic.

 

Does anyone have any definitive info on the TCP/UDP ports needed to support the broadcast of state info?

 

Thanks,

Rick

Wait I was thinking about this, this is for state info shown within the admin console itself. If it was a firewall issue I'd expect that the state info would never show up in the console but it is there for the most part yet at some point it just falls over and no state is shown.

 

Rick

If the Current State column normally has status but is empty some times when the Admin Console is started, exit the Admin Console and invoke it again. I have seen this from time to time. Have not seen it at 3.1.16.

If the Current State column normally has status but is empty some times when the Admin Console is started, exit the Admin Console and invoke it again. I have seen this from time to time. Have not seen it at 3.1.16.

 

I have seen this quite often on 3.1.16

 

I notice that it is much more prevalent when I log in using vpn so that the ISY is not on my local network.

Is 3.1.16 a software update, firmware update or both?

 

Thanks,

Rick

It is a firmware update on the ISY and a software update to the Java Admin Console.

I have had this subscription problem since the early 3.x releases.

 

I often have to close and re-open the console a second (or 3rd or even 4th) time before current state shows up. If you just try logging in again you will usually get connected - a restart shouldn't be necessary.

Every once in a while when I load the admin console it doesn't connect properly to ISY. Logging off then back on fixes it. I have never had to reboot the ISY to fix anything, except one time after a firmware update.

OK I'll not reset the ISY box next tiem and just restart the console and see if that restores it.

 

Rick