I had a power outage a while ago and I was no longer able to talk to ISY when out of my WiFi. When I went to make the changes to be able to communicate again I accidently made an incorrect change and now I cannot talk at all to the ISY. I need to bring it back to factory defaults. I have a (mostly current) configuration file that I can then download to it. Any help would be appreciated. Thanks.

Ok I reset it by pressing the reset button on the front until the lights started to blink. After it reset I went to connect using http://www.universal-devices.com/99i/

 

Once the user interface came up I got the following error:XML Parse Error http://192.168.1.101:/desc

 

Please help, thanks

Hello osurh18,

 

I am so very sorry to hear. It's usually best (and most efficient) to contact our support to help you out.

 

Can you tell me the status of the lights on the front of the unit?

 

With kind regards,

Michel

The only light on is the Power light and it is solid blue