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Error Messages When Backing Up ISY99ir


dougspence

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Posted

Each time the ISY Backup function is run the following two messages display after a few minutes of processing:

 

Couldn't retrieve the configuration file/CONF/UD.DCF

and

Couldn't create the configurationzip file/bad file

 

Is the new backup file usable anyway? ...a bit concerned about trying to 'Restore' to see if the Backup is functional...

Posted

Hello again,

 

I do apologize for the inconvenience. Would you please try reinstalling the SSL certificate (https://www.universal-devices.com/ssl/insteon) and retry the backup?

 

With kind regards,

Michel

 

 

Each time the ISY Backup function is run the following two messages display after a few minutes of processing:

 

Couldn't retrieve the configuration file/CONF/UD.DCF

and

Couldn't create the configurationzip file/bad file

 

Is the new backup file usable anyway? ...a bit concerned about trying to 'Restore' to see if the Backup is functional...

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