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Problem setting up ISY. Red error led and possible buzzing


SEJeff

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Posted

So I've got one of the ISY994 IR Pro devices, the dual band PLM[1], and 2 ApplianceLincs connected to it. I've tried pairing a LampLinc and an iMeter Solo with in an ajacent room to no avail yet. I've noticed that either the PLM or the ISY is buzzing every so often. Then the ISY starts angrily blinking with a red light and falls off the network. I've got my router set to feed the ISY a static ip (via dhcp) and whenever it blinks red, it completely falls off of the network (no ping, port 80 is dead, port 443 is dead).

 

What am I doing wrong? Is there a beginners or new to this entire thing forum I should be posting this on instead?

 

[1] http://www.smarthome.com/2413S/PowerLin ... and/p.aspx

Posted

Hello SEJeff,

 

I am so very sorry to hear. I do not think you are doing anything wrong. There are two issues which are probably independent of one another:

1. Not being able link to iMeter Solo and LampLinc

2. ISY falling off the network with some blinking lights

 

Since #2 sounds quite serious so, let's concentrate on that. The first thing I recommend is to look at your ISY's Tool | Error Log and search for IP Conflict. If you see one, then:

1. If you have a NetGear or Linksys router, please upgrade the firmware since they do both have dhcp reservation problems

2. Look for other devices on the network for the same IP address

 

If you do not see IP conflict, please send your error log to support@universal-devices.com.

 

With kind regards,

Michel

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