paulw Posted April 20, 2015 Posted April 20, 2015 Running 2.0.6 on android phone. Had no problem running "then" programs in the past. Now I can turn devices, and scenes on and off with no problems but when I try to run the "then" in a program nothing happens. If I run any "then" locally, the date and time update properly in Mobilinc. Any thoughts?
smokegrub Posted April 20, 2015 Posted April 20, 2015 You will probably have more success by contacting MobiLinc with this question.
DennisC Posted April 20, 2015 Posted April 20, 2015 Paulw, I'm running the same version of MobiLinc on Android and my then programs run just fine. Dennis
InsteonNut Posted April 20, 2015 Posted April 20, 2015 Hi Paul, We had one other user contact us via our email support line with this question. After working with them for several days of email exchanges and logging into their system, we couldn't reproduce the issue on any of our Android devices including an Android device we happened to have that matched the user's Android handset. As a last suggestion I had them delete MobiLinc, reboot the Android phone and reinstall MobiLinc from Google Play. That fixed it and is what I would suggest you try next. Wes
paulw Posted April 21, 2015 Author Posted April 21, 2015 Wes, Thanks will give it a go tomorrow. I did also post this on your forum. Thanks for your response.
paulw Posted April 21, 2015 Author Posted April 21, 2015 Wes, I tried your recommendation but have no success. The only thing I see out of the ordinary is that when Mobilinc tries to set up it is for an old mac address (there are three on record). It seems to think it links up to the wrong one. When it lets me I select the proper one and it syncs up, but still will not run any "then" statements.
paulw Posted April 21, 2015 Author Posted April 21, 2015 Wes, Have success. Did another uninstall but first I did a "clear data". All is well now.
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