tome

BTW, when my wife connects to the ISY while directly on the same network (not remote) she gets the same thing. It appears as if the UID/Password combination isn't correct. Again, I am quite sure it is, unless of course the box was hacked somehow and the password changed. -Tom

How do I use it, access it? Is it an application?

What is the UDI portal?

MobilLinc Pro. But I can't log in via the Admin console on my computer... -Tom

That was indeed the first thing I tried. Didn't help. -Tom

I have an ISY at a remote location. For about the last couple months I have noticed that my mobile app can't access anything there. My wife is at the location now and it appears that the ISY is fine and operating but I cannot log into it. It claims my userid and password aren't correct (this is trying to access it using "https://name.foo:443"). I get the login screen but my UID and PW are rejected. I have no idea why they would not be accepted, no change has been made that I am aware of. Also, once while trying to log in, it would behave as if the uid and pw were accepted but it would just sit on the blue screen with "System Busy" showing at the bottom. I could click on a tab, like "Configuration" and it would populate (after a delay) but all fields would be blank. But mostly I just get UID and PW rejected and presented with the dialog again. Any idea how I can get past this? The most recent backup of the config I have is 3 years old (version 4.2). Nothing has changed in terms of devices or configuration in that time there but I have updated the software (it's probably running 4.6.2). Could it be related to certs or anything? I did change computers a few months back... -Tom

All of you are my heros! The simple reset worked! Long live the discontinued countdown timer!! Many thanks to you all. -Tom

Do you know why they discontinued it? Bummer on needing a Micro Module to disable On button. Just seems silly to spend nearly $100 to control a fan. I guess I may have to re-train the family Or perhaps just look for a non-insteon solution. I don't really need them to be insteon, it was just convenient when I found the countdown module... -Tom

Power cycle reset?

Occupancy sensor isn't ideal for a couple reasons. One of the locations has the fan and the switch for the fan in small room (WC) with the toilet. So to run the bathroom fan you have to reach into the WC to enable the fan. Occupancy may not be detected. Secondly, I don't necessarily want the fan to come on every time someone goes in the bathroom. I want them to turn it on as needed. I was wondering if the countdown timer got discontinued because some other device can perform the same function. Could a regular keypad linc be a countdown timer? I liked the fact that the countdown timer did not have an "On" button. That is, you couldn't just turn the fan on, it was always a time selection from 1min to 2 hours, and it had an Off button. Can a Keypad linc be configured like that? -Tom

I have 2484DWH8 KeypadLinc Countdown Timers (v.2D) on several fans in my house. Had a recent power outage and when the power came back on one of those appears to be dead. I went to buy a replacement and don't see it listed anywhere. Is there a different one I am not finding or is there another way to implement the countdown timer keypad linc? They have worked quite well for the purpose of ensuring my family doesn't leave fans running in bathrooms... -Tom

It seems to work fine. Thanks for your help. -Tom

So if I simply have: If Status 'CondensateIOLinc-Sensor' is Off Then Send Notification to 'sms' content 'Condensate Pump Problem' Else - No Actions - (To add one, press 'Action') Will this work? If the pump overflows and the -Sensor signals Off will I get notified? It seems to work fine if I trigger it by hand....

As it says in the manual for the condensate pump, it comes from the factory wired to COM and NO. What this means in practice is that when the pump is NOT overflowing (ie, the way it should be operating most of the time) COM and NO are a closed circuit. Apparently Little Giant's interpretation of "normal" is when the pump is overflowing . So this means that the other contacts (NC) are actually open typically and they close when the pump overflows. In spite of that, and as you suggest, I connected the wires from COM/NO to the IOLinc. This causes the LED on the IOLinc to light and I am getting IOLinc-Sensor == On in the ISY. The program to alert me when the pump overflows can be written either way, so I don't really care. The LED on the IOLinc is on all the time (good condition) and off if the pump overflows (bad condition), and really that too is fine. Green is good, off is bad - I can probably remember that and the real alert is the text i'll get anyway, not the LED. Now to write my program... -Tom

This is the manual: http://littlegiant.com/media/131846/998086_VCMA-Series.pdf It's a VCMA-20 I believe. -Tom

Thanks Stu. Is there a way (other than using the NO contacts) to reverse the behavior of the indicator? I would like to have the indicator come on with pump failure, but more importantly, I want the result of a relay failure to send me a message. Using the NO contacts, if the relay itself fails, I may not get notified.... -Tom

I recently had a leak detector alert me when one of my condensate pumps failed (yay!). The new pump has a safety switch on it (pump was cheaper on Amazon with the switch than without). It is a relay that is closed during normal operation though I could rewire to be open if need be. If the pump fails to evacuate the tank for some reason a float will rise and open the relay. I figured I can use that with an IOLinc to send me an alert BEFORE the overflow rather than waiting on my leak sensors to alert me after there is water on the floor. Do I connect the NC relay to the GND and Sense terminals on the IOLinc? -Tom

Thanks for everyone's help. I am back up and running normally. I have been away much of the summer so hadn't made any changes since the May backup. All is well, lesson learned. Thanks again, -Tom

When I select File -> ISY Restore I get the attached dialog and if I click on it it runs the restore, I don't get to select a file.... Nevermind, I didn't make my way through the dialogs... Was thinking of restore modem...

I have a backup of this ISY from mid-May when I updated it's firmware from 4.2.18 to the current 4.2.30. How do I go about restoring that backup to the ISY and will it be ok to restore one from older firmware? -Tom

I don't see ANY device that has an E2 record with the PLM address in it. Quite a few have an A2 record with the PLM address, but no E2... -Tom PS: I have parts coming to try to repair the old PLM. Would it help - if I can fix the old PLM - to reinstall that? Or do I have other options...?

I found the threads in the forum about how to connect a new PLM. I went back and tried doing it by the book (would have been nice had I known about the book before replacing the PLM) but no luck. I did the restore modem again, restore device, etc etc. but the devices that didn't work still don't. I am finding more and more things in the house that don't work as they did. I am not sure what my next steps are... Any ideas?

Hmm, now I am not so sure this is the only problem. I have a program that says: If Control 'EntryLightsEast' is switched Fast On Or Control 'EntryLightsWest' is switched Fast On Then Set Scene 'Driveway' 100% Else - No Actions When I double tap the entry lights switch, the driveway lights no longer come on/off.

The ISY was powered On when I connected the new PLM I believe. I had unplugged the other PLM but left the ISY running (in Safe mode apparently). I then just plugged in the PLM and logged in and rebooted the ISY. I think everything else is working as expected. So far anyway the IOLinc is the only thing I see that isn't indicating status. Should there be a link to the PLM in the list when I do a "Show Device Links Table"?

No, I didn't do a Delete PLM. The PLM died and when I brought up the UI it said something about being in Safe Mode. I then added the new PLM (when it came a few days later) and did a Restore PLM.... -Tom