Everything posted by ase
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Polisy SSD Backup FYI
As we have discussed for literally days at a time. Both Polisy and Eisy are X86-64 PCs, just like you have sitting on your desk. They are simply smaller format. Polisy OEM was pcengines(https://pcengines.ch) all of the accessories like wifi and Bluetooth cards are available at that site, even wall mounts. Eisy OEM is MELE(https://www.mele.cn/). The OS for both is FreeBSD. In terms of why you were not able to use the backup directly is most likely because your windows based computer probably didn't have the needed options to mount an ext3/4 filesystems. For the best experience when working with systems like Polisy it is best to be working from a Linux or BSD system(windows sucks anyway). In terms of backup you can easily transfer any files with sftp and for full backups simply use dd to make an image. If in the future you want to use either as something other than a home automation controller, you can reflash the bios (I don't know if Eisy is a custom bios) and install OS and software you want.
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How to Backup Power (UPS) an Insteon thermostat?
You have 10 of them being powered separately? Are these attached to mini split systems, zone controllers or central?
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Insteon acquired and servers coming back up
I am just glad I have enough backup plms to last me for several decades. We shall see where everything goes. I find myself actually optimistic about matter. Insteon seems to be focusing on hub for now (which makes business sense). Insteon may enter the public domain in the future so hub makes sense for Insteon. Plenty of manufacturers are still committed to z-wave, and matter seems to finally be on track. UDI has eisy which appears to be built on the excellent work at Mele(they built excellent small form systems). I find myself feeling optimistic about the direction and diversity of the industry for the first time in a long time.
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Insteon acquired and servers coming back up
The big questions are. Does insteon intend to manufacture any plm? And do they intend to continue allow local api access on the hub? If they maintain local api do we begin to bulid a node to control insteon via the hub?
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Insteon acquired and servers coming back up
I would expect a lot of the queue was issues that occurred during the bankrupt period and probably have been solved via other means, but ended up in the system one way or another. These Troubleshooting and ticket systems can become overwhelmed very easily, with each ticket taking hours to close because you need to make contact and then figure out if any real issue exists. Often times it is simple user error and takes time to figure out that. If I were them I would post a blog post and e-mail all addresses with open tickets to resubmit any issues after a purge. Any users that truly need help will resubmit, the rest will just fall off and not be an issue. I think that is likely what they will do.
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Insteon acquired and servers coming back up
As for troubleshooting Insteon. I have always found it to be very easy. If you are using Insteon Hub, Insteon itself runs in a single process and the suite they built around it has several tools to help troubleshoot issues. Simply ssh session run some tools and bingo you know what the problem is. As for with a PLM or USB stick you can simply plug it into a computer and use your choice of several dozen insteon command line tools. Several have options to find bad links, issue commands and so on. Very early on Insteon was very open and willing to work with other. I think the closing down of that communication and openness is what put the final nail in the coffin. Had they been open with us(the Insteon community) about what was going on and how component shortages and free acess to hub had been draining the money, I am positive they could've raised capital. Hell I would have invested. Either way the earlier openness spawned a number of great tools to troubleshoot issues.
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Insteon acquired and servers coming back up
I agree wired is always better. TCP/IP has 4 layers. However, most network engineers use the OSI model for education which is 7 layers, so I will do the same. 1. Physical layer. 2. Data layer. 3. Network layer. 4. Transport layer. 5. Session layer. 6. Presentation layer. 7. Application layer. The only device that doesn't have "routing tables" is hubs. Hubs do not process any switching, they simply forward all packets to all ports. Hubs are known as a layer 1 device. Switchs in the strict sense are layer 2 devices and hold a table of MAC addresses. This is how a switch knows which ports need to talk to each other. Routers and "smart switches" are layer 3. They are both aware of IP addresses and MAC addresses. So you see unless you are using a hub(which would be a huge cluster f) each device is at the very least routing MAC addresses. Now even at the top of the mark consumer grade wireless routers are often quadcore arm processors or less with very small memory footprints. Think raspberry pi 3 or lower for processing. I have seen some "top" consumer grade routers that can only handle 120 entries. Nowadays doesn't take long to get there. The biggest issue with attempting to use UDP for anything really, is lack of data verification. UDP doesn't have any error check, so if data is corrupt, too bad. Now maybe wifi maybe the way of the future, but I am not going to hold my breath. More and more people are g upgrading to gigabit connections, in my neck of the woods gigabit is the second slowest connection one can buy, and maybe the slowest connection available within 2 years. The additional spectrum is more likely to be saturated quickly as more people move towards 10gigbit connections. Intel has proposed IOT in wifi 7, the question remains if consumer grade routers will upgrade CPUs and Memory enough to really see an advantage. It all can work smoothly enough right now with professional grade equipment. However,we have to accept that the reality is a home diyer buying a wifi swich off shelf and home depot and is at best running a linksys router they bought at Walmart. IMHO wifi is never going to be the best route for Home Automation. IP and network aware, yes. People will just keep saturating that bandwidth with video and games.
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Insteon acquired and servers coming back up
You're getting things mixed up. Rule one higher frequency always has lower propagation. The higher the frequency the more difficulty getting it through walls. Look at satellites, we can send very high frequencies from earth to space and back. Put the dish indoors and see what happens. The fcc hasn't signed off on 6e yet, it is still in comments. 6 ghz is not fully available on any consumer grade hardware. TP-link is the manufacturer that has deployed the most 6ghz and they max at 80 per channel. 6e should extend that to aggregated 1200 mhz. Either way it has to exist in co-exist mode(partial channels). We still have other things in that band. This creates the complex issue of maximum time a device can hold the channel. I think you are confused as to the difference between draft and full approval. The fcc often approves use during the draft period. You started seeing 5g in 2019 even though the draft wasn't closed until 2021. The next issue is packet size. Both wifi and tcp itself has standard packet sizes. This makes them very efficient for larger data but very inefficient for smaller data. Think of it like you needed a button battery and you ordered it from Amazon. Instead of an envelope, they send it in a 30x30x30 box and they pack it full of air packs so that the box doesn't collapse. This is kinda what is happening when you send small bits of data along tcp. There are several levels involved in sending that data that just isn't needed for control of a simple device. Meanwhile this effects the capacity of the device at a switching level. Example you can max out a 5 port gigabit consumer grade switch with just a couple of security cameras. 1Mbps continued will max out the switching capacity of that device. Now use a professional device and you couldn't replicate it. Most people just use whatever their ISP gives them. A low capacity consumer grade wifi ap gateway. Go talk to the claims department of your local Walmart, routers are amongst the top disposition items. They get sent back nearly as fast as they come in. For all kinds of reasons. Wifi and consumer grade networking just isn't the best method for IOT/home automation. Like I said, if installed properly, routed properly with proper professional equipment in an uncrowded environment, sure it will work great. Unfortunately you can't guarantee those conditions.
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Insteon acquired and servers coming back up
The fcc has not given the green light on 6e yet and 6ghz in the US has lots of strings attached. https://www.fcc.gov/document/fcc-opens-6-ghz-band-wi-fi-and-other-unlicensed-uses Most consumer grade equipment hasn't yet added 6ghz in the US. Even if they added it it will reach less distance than 5ghz and 2.4ghz. And none of that does any good without upgrades in memory and CPU to speed up switch capacity. None of it makes wifi for iot any more reliable. For that we need a sub-protocol and dedicated memory for iot routes. Which is why it is in draft for wifi7.
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Insteon acquired and servers coming back up
Well here are a few things to think about. The reason the number of aps showing on your list matters, is each one is an ap taking a chunk out of the available spectrum. The wifi alliance has basically said that the USA wifi spectrum is substantially congested. While there is momentum to open 6ghz up to wifi, that's going to be a bit yet. Next issue is most consumer grade hardware is maxed at 253 devices. Even if you change the IP class the router most likely has a routing table that can only handle the 253 devices. Next issue is most switches and routers have roughly 1/4 to 1/2 switching capacity as there max port throughput. This means that the device cannot maxout any interface. This also means small data being continuously exchanged weights down faster larger data streams. So having a light switch beaconing updates could cause performance issues. Both 4G and 5G had sub protocols and dedicated memory in devices for IOT for a reason. WIFI doesn't have such setups, although it is being discussed for WIFI 7, we aren't there yet. Next issue is that TCP/IP is a routed protocol. That being the case each piece of equipment must have some level routing table. That means the only method of broadcast is via the subnet broadcast address. This isn't exactly reliable across WIFI. The alternative is UDP, king of speed and failed packet delivery. As for WIFI "tools" there is only one worth talking about. Spectrum Analyzer and one thay will give you the whole picture costs about 1800 bucks. On the Insteon side any PLM can be paired with a computer and see where the potential issues are. As for cost, zip, the tools are free open source. Can a WIFI IOT/Home Automation network be built that works well? Yes of course. However, it almost requires a dedicated wifi network of its own. Furthermore way too many of the factors are out of the owners control, you can buy the best of everything and have it all fail because of something outside of your control. The creators of the many Home Automation protocols are not morons, they understood the issues with just trying to strap a wifi chip onto a device. Insteon was/is considered superior to most because it built on the bedrock of X10. Each device did a little bit of the heavy lifting, it was a true and complete mesh. Devices didn't require a controller or a central hub.
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Insteon acquired and servers coming back up
So as I stated back when the demise was but a rumor, the technology would continue even if the company failed. This is exactly what has happened. Insteon from a technical side is and has been head and shoulders above the others. There are still products that no one else makes better, like Fanlinc, the keypads, and the outdoor plugs. So here we are a new Insteon has risen from the ashes. I know I have questions and I am sure many of you do as well. Michel has said he has known Ken for years, this is a good sign. My questions are simple: Will the existing line of devices be brought back? Will Insteon be licenced to 3rd parties? Will Insteon be apt to work more closely with UDI? From posts in the Insteon SubReddit, it sounds like Hub will become a fee based system(as it always should have been). Now the issue is does that make them less or more likely to work with 3rd parties. Michel may already have these answers, and be unable to share them, or maybe nobody has those answers yet. I personally am just happy Insteon is back with better leadership. I think now, we may see just what Insteon really can do.
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is my new polisy dead?
The hardware is from pcengines and is world renowned for reliability. After reading you past posts, I think there maybe some issues with your power source. The processor used in polisy is a passive cool model and is mounted on the bottom of the board. AMD white papers don't have any design for active cooling on the processor. Polisy shouldn't ever get hot enough to cause any issues. However, just like any electronic device it is sensitive to voltage drops and spikes. Also note that any computer processor is vulnerable to different type of electrical waves. You may want to do some line quality checks.
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Polisy upgrade failure - permission problems
Try sudo -i to enter root and reissue commands without sudo
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Complex program??
I think you may be stuck in a cycle of over thinking. Break down each think into a smaller program and then have a master program set to run each of the programs. It may take some trial and error. But, I find breaking it down into smaller bits helps to find what does and doesn't work and the adjustments are easier.
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Hub as a PLM?
Their are several ways to use the hub as a PLM. Most methods are just to use the local "api" for access for other software to use it. Their are "ports" on the board for direct communication with both RF and PLM. It is my understanding (I have personally verified) that the hub does run linux and that insteon is running as a single process on the hub. If it is running Linux there are several options from that angle as well. I have several hubs kicking around and will be exploring all the possibilities. I have used openhab in the past. It does the job of controlling, not a whole lot of power there, but it does work with hub as a plm.
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Think and rethink/Kudos to this community.
Smartenit quit making any integrated insteon products over a year ago. They began requiring PLM or USB at that point. I bought the last of their insteon USB stock about a month ago. The chip shortage as I said isn't actually a shortage, it is a surge in demand. IEEE did an excellent job explaining it. https://www.google.com/amp/s/spectrum.ieee.org/amp/global-chip-shortage-charts-2656535754 During the 2019 shortage we began drawing on the warehouse surplus. Then in 2020 when covid-19 disrupted the supply chain that essentially drained that supply. Fabs take orders by size as they have to change out the line for each chip run. So say Samsung is going to get priority for their 5g RRUs over say Jasco for Z-wave chips. This means Samsung has zero issue selling RRUs to AT&T, Verizon, T-Mobile for hundreds of thousands of towers at the same time Jasco will have a hard time building a thousand switches. This is less of a shortage and more of a supply/demand mismatch. Personally I am frustrated to the point of pulling my hair out. Almost all of my tinkering and building depends on those low production chips that keep being pushed to the back of the line. All of it points to vast mismanagement of resources at these large fabs from the get go.
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Think and rethink/Kudos to this community.
I have to say I am impressed with how this forum has handled the influx of users and the shutdown of Insteon. Far better handling of basic questions than in the past. As for many of the users fleeing Insteon Hub, understand there are options in how to use the existing hub as a PLM. The option are growing by the day. However, one if the most powerful aspects of Insteon was it's ability to be linked locally. Insteon at it's heart is not hub dependent. Obviously some functions rely on outside intervention. I would advise anyone not to just start ripping out Insteon devices. Take a step back an weigh the options. Absolutely none of the alternatives out there have all of the features and reliability of Insteon. I will bet there will even be instances where people will rethink their systems to just local programming. The thing is not to be hasty. I know if you programmed everything via hub that functionality without one seems impossible, but it isn't. The key as we move away from Insteon is to move away with education. There are many different options and each one has it's ups and downs, each one has a best use case and a case where it fails. For those who are new to this forum or new to the vast devices on the market one of the best things you can do is do your research and understand your needs. When you have done that you most likely will come to the inevitable conclusion that Polisy is the best path forward. It functions as an ISY controller with the ability to add nodes for many different devices and protocols. Now I have seen several pieces of misinformation. Nokia: SmartLabs licensed Nokia's name. Nokia hasn't made any announcement of purchase of SmartLabs or any of the IP. PLM: At the time of Insteon's shut down there were no 3rd party producers. I have seen several people point to Smartenit as a potential source of 3rd party PLMs. Their hubs and devices required either a Insteon PLM or USB stick. Patents: Insteon is patented and the patents do expire in a few years. Technically that implies that anyone could reverse engineer it and produce products. Reality is more complex. We don't know what other protection the protocol may be under. The patent time line only applies to the United States market anyway. However, one could make an argument of abandonment of the technology, that would be some expensive legal proceedings. Bankruptcy: I have done a PACER search and no bankruptcy documents have been filed for Insteon or SmartLabs or the parent. In this case it wouldn't make any sense for bankruptcy. Bankruptcy would allow assets to be seized at any level as SmartLabs is wholly owed. Not something Richmond would want. Chip Shortage: First thing to understand is the current shortage is not a product of an actual shortage but, a product of a set of factors that lead to a huge surge in demand. Chip fabs are running near or at 100 percent. In 2019 we did have an actual chip shortage due to environmental factors. The biggest issue for home automation is that no one in the industry is a huge buyer. As the fabs push out orders they are giving preference to bigger orders. Think AMD, Samsung and so on. And yes I know Samsung is both a huge chip maker and in Home Automation, however they buy from other fabs and Home Automation is a secondary business in comparison to Cellphones, TVs, Appliances and Audio equipment. Personally I think Insteon was done in by ambitious plans that failed. The eye was taken off the ball at the absolute worst time. Think about it. 2017 buyout. 2 years of reducing Insteon product lines most likely focusing on rebranding and introducing new products. 2019 an actual chip shortage caused actual execution delays. Then comes covid-19. If I had to guess SmartLabs probably had been burning cash since 2018. The whole time competition is getting stiffer and brand image is degrading.
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No inventory
You're definitely not a moron. The fact that you can entertain the idea means you're not. The first steps to knowledge are the words "I don't know". I don't ever trust anyone who is uncomfortable or unwilling to say those words. These products are highly technical and highly individual. This is one of the big hurdles, it is a near impossibility that your setup is anything like mine and the number of viables are infinite. I strongly believe you and most are in good hands here, I have more than 20 year in Technology and in high pace retail customer service. I have developed products, own servers and site. Many of the people here are of the same caliber or better than me.
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No inventory
Unfortunately I personally have tried building out different support platforms, they fall flat. Fourms and Wikis are about the best one can do in high technology. Unfortunately they are like Facebook, soul and energy sucking. Anytime you open doors to large numbers of people, there are toxic people who slip in. This big thing is to moderate them a bit. Either they will get the clue and change or they won't. Thing to keep in mind is toxic people are often unaware of their effect. And often the person delivering the message is viewed as the bad guy. That is the issue with open communities. This is why often companies establish forums that arn't directly connect to their name.
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No inventory
There is value in different views. However, in many of the issues involved it's like having a difference of opinion on the boiling point. There is right and wrong. When new users come looking for answers and are basically told they are morons for asking a question that is wrong. The problem is that if that happens too much the value of the forum is degraded. Then it just becomes an echo chamber. A toxic community that other avoid and it deprives everyone of a true diversity of opinions. Mind you that several of these people have been permanently banned in other home automation forums for the same kind of things they do here.
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No inventory
Ok you want blunt. I have seen you eviscerate people here. Not only eviscerate them but, do so while dead wrong. Your are right you are not passive aggressive, you're are just aggressive. I don't give advice in many the areas I am an expert, because I don't have the time or patience to deal with you in particular. I have personally felt the wrath of your temper tantrums. I am however, glad to see you admit you are still learning. Now if you could read the basic troubleshooting flow charts and stop trying to jump to the final step. Everyone is still learning. However when manufacturer turns out a troubleshooting diagram they do so with method and intent. Further there are basic industry standards on how to deal with different problems. What is frustrating as a trained professional and knowing the correct answer and not wanting to post the answer because you know some none professional, hobbyist is going to jump on you. I can only imagine the number of people who have either registered here and asked a question and felt the wrath or have browsed the fourm and not even registered. If I were UDI I would have closed the forum or spun it off to keep it from impacting the company. The guys at UDI must have the patience of saints to deal with shear toxicness of some of the stuff here. Is that BLUNT ENOUGH? Here is a tip, blunt is great for people you have relationships with, people who know you and understand you. For everyone else kid gloves. We have a word for people who are blunt to everyone, and it isn't a nice word.
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No inventory
Exactly. There are just a couple of users who seem to think they know all(they don't). They seem to have to put others down to feel good. Unfortunately that's all it takes to ruin it for many. I honestly advise people on my sites to buy polisy but to stay clear of this forum and to submit a ticket if they need help.
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"Invalid/incorrect program key" error shown when saving programs
Do you have a z-wave dongle plugged in? If you do try unplugging it and rebooting the unit. If the error goes away it is likely your z-wave dongle is not responding. This is a known bug in the previous z-wave firmware release. You may need to follow the firmware update procedure posted on this forum.
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Toggle Link issue
According to the Insteon Troubleshooting graph, this is most likely caused by excessive noise on the line. I suspect that your new heat pump may be the reason. Compressor motors like those use in heat pumps are known for being rather noisey. Moving this device over to a comparable Z-wave device maybe the only real option at the moment.
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Why are there two rows in ISY finder for the same device?
You don't need both. http 8080 is fine if you are just using it on your lan.