bmercier

For now, you can only view/control nodes. Eventually, scenes, programs & variables will be supported.

I'm not sure why it would be working now. There has been no fixes released that would be related.

What tells you it's an actual reboot, and not a loss of connectivity or a service restarted?

Here's a solution if you get any of these symptoms: Starting Admin Console, you get a message "Starting Subscription..." which does not go away In eisy-ui, you get no status In UD Mobile, you get no status If you get any of these symptons, please start the admin console and "Upgrade packages" Explanation: In some cases, your unit may be having a bad certificate that eisy-ui uses to connect internally. If so, you can't get any subscription. Upgrade package will bring eisy-ui to version 0.6.3 which will detect the bad certicate and have it recreated.

Maintenance is now completed.

0.6.1 Did you upgrade package this week? If so, you should be at least at 0.6.0.

The "account admin" checkbox can be checked/unchecked at will by an account admin. Except that if you uncheck yourself and that is the last account admin in the account, you will be locked out. If you are locked out, then you can no longer delete it. If deleted, then it is available for reuse. > Do you have to delete the entire account/subaccount to clear the email for new use or just delete the user only? Only the email needs to be deleted.

The command is: pkg info eisyui But if all you want to know is the installed version, the easiest is to open eisy-ui, open the menu, the version is shown at the bottom.

No status at all is not normal. Please open a ticket referencing this post, and add your uuid. We have not figured out the cause of the missing status, but we added logging which should help identify the cause. If possible, if you can still reproduce the problem, please open a ticket with both a screenshot of AC and eisy-ui, showing the missing status in eisy-ui, and Chris should be able to take it from there.

> 4) Any single ISY can belong to no more than 3 accounts/subaccount This is a limitation of the Admin Console, not portal. If using eisy-ui to approve/reject accounts, there is no limit. The limit on Admin Console is higher than 3, probably 5 if memory serves well. > 5) You can not delete a user (or account holder either) and add them as a user to a different (sub)account. You need to make a ticket with UD and ask them to delete the user email from the system if you want to move them to a different (sub)account. After they are deleted, you can invite them to be a user on a different (sub)account. Actually you can delete a user, as long as the user is an account admin. If there is only one user left in an account, and he is not an account admin, then you are stuck. If the user is in a subaccount of yours, then you can delete the user and the subaccout.

Hello everyone, We will have a short portal maintenace tomorrow Oct 2nd. Between 4am and 5am PST, your unit will briefly disconnect and reconnect to portal. The purpose of this maintenance is to add a fix to enhance the reliability of the portal connections specifically for eisy-ui. Benoit

Think of it as a dashboard. You see everything you want, organized like you want, no more no less. You don't click on something to get more details - you get it right away. That requires screen real estate, but you can have multiple favorites page.

@woodchip from what I see here, there is a problem with nodedefs. You should open a ticket and include the screenshot. Also please include the output of: /rest/nodes /rest/profiles?include=nodedefs,editors,linkdefs

@chris.com 1. There doesn't seem to be support for Insteon Scenes in the new web ui. That's fine if that's the case; I assume it's coming. Or, is it there and I'm just not seeing it? It's not there yet, this will be eventually added. 2. How do I log in to the eisy via ssh? The old method root/root no longer works and I have been unsuccessful guessing what will work. This has not changed. It should be admin/admin if you did not change the defaults. 3. Check out the attached video clip. Is this how the dimmer slider is supposed to work? When you click on a position the light does seem to go to that percentage, but the slider springs back up. And we have two values, an 8-bit value and a percentage. It gets weirder when you click the up and down arrows next to the 8-bit numerical value. This is not normal. When you click on it, it sends the command to eisy. But it will always move back if the command does not work - it reflects the current state. What is this device exactly? Is it using insteon, ZWave? Or is it from a plugin? The Admin Console is not going away anytime soon. At least, not before eisy-ui is on-par.

Tiles in eisy-ui are not related to UD Mobile. They are 2 different UIs with different capabilities. When you click "Add tile", select one or several node, change the "import as", if available on the node, and Go. If you want to customize tile (Edit an existing tile, Add a custom tile), think of a tile like this: A tile is usually 1 node, with some widgets. But it can also be multiple nodes, and some widgets from one of the tile nodes. This allows things like a sprinkler tile that combines all your sprinkler nodes.

@baabm @woodchip eisy-ui will eventially replace the Admin Console. But for now it's still beta software and missing many things such as the ability to create/edit programs. So, use eisy-ui whenever you want, but continue using the admin console for things that are not yet implemented in eisy-ui.

eisy-ui is still beta software. We are planning to implement themes, which will allow to switch to black on white. But that may take a few months to get there.

Can you PM me your uuid? I believe it was just a matter of timing.

The problem with the Auto-Update has been resolved.

The login with portal credentials is expected. The auto-update, I'm not sure.

Maintenance is now completed.

Hello everyone, We will have a short portal maintenace next Monday Sept 29th. Between 4am and 5am PST, your unit will briefly disconnect and reconnect to portal. The purpose of this maintenance is to add a fix to enhance the reliability of the portal connections. Benoit

Hello, There was a portal outage last night from 4:27 to 6:32 ET (1:27 to 3:32 PT). The incident was triggered by a service outage at Amazon: Amazon echo services. The root cause of the portal outage was a bug in the portal code which mishandled the specific error returned by Amazon when reporting device statuses, creating a continuous loop which made our servers non-responsive. The bug has been fixed, and I can tell the Amazon echo services are also working fine now.

Actually, I'm not fully sure. What I know is that both the property and the parameter on the command has a precision of 1, but the precision on the updated value from the subscription has a precision of 0. So I'm thinking that if the value sent is an integer, then precision would be 0 instead of 1. I don't think there's any work-around for you, except maybe try with a float with something like .01 (which should be rounded to .0), giving the same result as an integer.

@sjenkins thanks for reporting this. It will be fixed in the next release. The problem seems to happen when the precision on the editor is different than the precision on the value. In this case, although the precision on the ST prop is also 1, I think the plugin is setting values with a precision of 0.