bmercier

Backup using remote eisy-ui should work, but I'm thinking that you may be hitting a timeout. Can you confirm that backup works well locally, and fails only remotely?

When using eisy-ui remotely, the Plugins page are not available. This is because those pages are essentially PG3x, and that can't work remotely.

Please open a ticket referencing this thread and attach the output of /rest/nodes and /rest/profiles We should be able to reproduce the problem and fix it.

eisy-ui 1.0.2 is released. It may take a few hours before the upgrade page shows there is a new version. But upgrading it now should pick it up.

Humm, maybe it won't "downgrade". Hold on, we will have 1.0.2 soon.

Please upgrade packages one more time. You need to be on 1.0.1. 1.0.1_2 was temporarily available yesterday, but that version won't work with remote eisy-ui, and does not include any significant changes over 1.0.1.

Not "all of your plugins". Only those that require ISY Access. By default, plugins cannot access IoX APIs. So if a plugin requires access to the IoX rest API, you need to approve it in the plugin configuration. What this does is provide a set of credentials to the plugin. When using PG3x, those credentials are the same as you use to login to PG3x. When using eisy-ui, a token is created and passed to the plugin. So in the end, if someome keeps alternating between eisy-ui and direct PG3x, plugins that require ISY access are restarted so they start using the new credentials.

It is now possible to use eisy-ui remotely, from Portal. If you have not already done so, please upgrade to eisy-ui 1.0.1. Then on my.isy.io, a new eisy-ui option will appear under "Select Tool". For now, we left the older "ISY Web Access" active, but we may remove this option eventually. Enjoy!

PG3x shows 3.4.16, which is the latest release.

We will soon add support for eisy-ui remotely from portal. I'm wondering if anyone still uses ISY Web Access (formerly UD Ajax) from portal. If nobody uses it, then we would get rid of it. So, anyone uses ISY Web access to access their unit remotely? Would you still need it when eisy-ui becomes available remotely? Note that we could leave it available for existing 994 users.

Problem should be resolved now. If it has not connected yet, it should be a matter of minutes.

Problem should be resolved now. If it has not connected yet, it should be a matter of minutes.

Some units are not connecting. Working on a solution.

Please hold on. Problem identified. There is a TLS negotiation problem. Working on a solution.

It should be reconnected by now. It's usually a matter of minutes at most. Something is wrong. Please try a reboot. If that does not work, please open a ticket and I will troubleshoot this with you.

The maintenance is now completed. Some units may take some more time to reconnect though.

When you buy a license, it is added to the end of the current expiry. Therefore you can buy another license now, it will be added to the end. You don't even need to wait one day.

Hello everyone, We will have a short portal maintenace Tuesday March 17th. Between 4am and 5am PST, your unit will briefly disconnect and reconnect to portal. The purpose of this maintenance is to update our certificates. Benoit

Although the 994 is no longer supported, we still allow 994 to connect to portal and there are no plans to change this in the near future.

In the menu, click "Home". You will see the gear icon on the right.

Does anyone has missing statuses fairly consistently? I'm referring to status either in the Nodes page, or when using the Admin Console to port 80 or 443 (eisy-ui)

The next eisy-ui release will show scenes & folders in the Nodes page. Programs with a scene will show the scene name as one would expect. The ability to edit or view the content of a scene will be implemented later though.

Does everything work in the Admin Console? I'm thinking that maybe the plugin has been removed or is not running? If everything works in AC, please open a ticket so we can investigate further with you.

Both the eisy and/or Java app can use wifi or be wired as long as they are on the same network.

Yes, you still need the Java app to manage OpenADR.