Guy Lavoie

Given that the only difference is software, they're probably updating their product line over time. If you order the Amazon ones, make sure you're not getting older stock. And keep us up to date on how it goes.

To update the admin console, in IoX finder, choose "Admin Console (cloud)", this will update your admin console version.

Buyer Beware!

Hah, this keeps getting more interesting! So their "Matter compatible " list is also not up to date. Make sure that's the version you actually get!

In poking around, I found this: https://cyncsupport.gelighting.com/s/article/Cync-Products-with-Matter-Compatibility?language=en_US I don't see that bulb listed.

For that particular bulb, I'd ask GE. There must be a support link somewhere. Their ambiguous product description needs clarification. Otherwise, Matter products are still few and far in between. At least we know that some GE Cync products support Matter, so start there first. If you do inquire, let us know what they say. As for what you have, well Matter is IPv6, and uses your network connection for communications. As long as your router supports IPv6, you're all set. If you get a Matter Thread device, then you'd need a border router. Your Alexa Echo Dot is not a border router, it has to be a Echo (not dot), 4th generation. This is the larger ball, about 6 inches in diameter instead of 4. Some other Echo devices also have it, as well as other makes. Here is a list. Maybe you already have one of these devices: Matter AlphaA complete list of Thread Border Routers on the market todayAlthough Thread doesn't need a "hub" in the traditional sense, you will still need another piece of hardware called a Thread Border Router—to take advantage of its benefits. So, if you are just starti As for what you're trying to do, Philips Hue will also do that. The Hue plugin for the eisy is very comprehensive. Hue is expensive, but works well. But start by asking GE about that light first.

Well that's it. That's why I said some things aren't working, yet. Even the Matter menu in admin console says Alpha Test Version. But that shouldn't discourage you from testing and trying it out. I got into it for the sake of learning for myself, and probably won't be using Matter for anything significant, at least for a while. The more people try it, the more we'll develop some user experience.

That's a trick question! The current state of Matter development and support with the eisy is that some things work, and others don't...yet. As you might have read above, adding new Matter devices to the eisy directly usually doesn't work. But first adding the device to another platform like Google Home or Alexa, and then sharing it with a pin code to the eisy usually works. It's worked with the products I've mentioned in previous posts. So no, there is no other hub between the eisy and the bulb once it's set up and works, but you do need another platform like Google Home or Alexa just to set it up initially. I bought a used Google Home mini for $15 on Marketplace, money well spent. The GE Cync bulbs you indicated in your link might not be Matter devices. I warned about that in a previous post. I guess GE likes to group all their smart products under the Cync label. It's showing as a wifi bulb, controllable from their app. Yet one of the pictures mention Matter, but it's not mentioned on the box. If they aren't, the eisy won't be able to do anything with them. You really need to look for the Matter logo, or Thread label. They do work with Google Home and Alexa, so might be able to accomplish what you want with Alexa routines. But once we're used to having our trusty eisy automate things, we're usually underwhelmed with doing it using other methods. Lastly, the ZMatter USB dongle (despite it's name) is currently doing absolutely nothing in terms of Matter support. Really, it's a ZWave/Zigbee dongle. In the future, UDI might integrate it into controlling Thread devices directly. Until then, the eisy can currently control Thread devices through a border router. I have a 4th generation Alexa Echo doing this. That's how I'm controlling the Nanoleaf bulb.

It was showing as $826 right up until a couple of days ago.

So it's looking for the control event, therefore it's not a status change issue. If you're seeing the status update in admin console then it's certainly getting the control event.

Post your IF statement exactly as it appears.

I would ask UDI

The revenue stream is selling a new eisy!

The Use Default setting works fine with the eisy. Maybe the fact that you're running 4.9.0 is incompatible with this, if they updated their connection method?

Have you tried setting the "Use Default" checkbox? This uses UDI's mail server.

If you want to log in with the eisy password on both, add a new entry in IoX finder on the laptop. Just click on "Add" and enter the URL identical to the one you use on desktop. The difference is that the entry using the eisy password will have port number 8443 as part of the URL.

Insteon works mysterious ways!

Wee if you found the address you can try manual linking, by going into Link Management -> New Insteon A10/X10 device. You'll get a box where you can then enter the address, and click on OK (you might need to expand the window to see the OK). But if it detects the device and gives you that error message, the device isn't linking for some reason.

The usual trick for missing labels is to put admin console in linking mode. This is Link Management -> Add a Remotelinc. You will then get a box telling you to put the device in linking mode. (press Dim and Bright). Once the device is detected, you'll be able to see it's device ID.

We love happy endings! If you have any battery powered devices like motion sensors, open/close contact sensors, etc, those need to be put in linking mode manually and then restored. Just to be sure nothing gets overlooked.

You could try an all devices restore. I hadn't really thought about that option.

Have you tried a "restore device" on the affected devices? Start with two devices that should be communicating between them (eg: a switch that should turn on another one, like a 3 way). Right click on the device in admin console and then choose "restore device". Then tdo the same on the second device, and test if the link(s) between them are back.

Get started here: Universal DevicesMigration to eisy Just Got Easier!automation, eISY, energy efficiency, iot, matter, smartgrid, tesla, z-wave, zigbee

No, eisy-ui uses the default http port 80. You'll probably need to open a ticket with UDI

You won't see a link for eisy-ui in IoX finder. Try your eisy's ip address directly, such as: http://192.168.0.123