Illusion

Thanks @bpwwer How do I 're-load' the browser application'? I do not the the F5 refresh is woking like @Geddy refers to on my Mac.

Well, now when I look at it, it is correct. First time it has been right in a month. Strange. No, not that impactful. But I had been trying to use that counter as a proxy for Polisy uptime vs IoX uptime in some troubleshooting I am doing on an unrelated issue.

I have been doing a bunch of rebooting my polisy, as well as stopping and starting PG3x for some troubleshooting. My uptime counter on PG3x does not reflect this. Based on my last system reboot, I would think this should show like 1 day at this point, not close to 7. What do I not understand?

I used to get a UD Mobile notification when my IoX would loose connection to the portal for any reason. I have not gotten any of these status notifications in the last 5 months and I have been doing extensive testing where I force my IoX and Polisy offline. I have UD Mobile on 4 devices and have confirmed that the devices in question have "System Notifications", "UD Communications", and "Plugin Notifications (PG3)" switches turned on. I do get the PG3 starting-stopping notifications as I would expect during reboots and stuff. Did the ISY offline notifications go away, or do I have something wrong?

Thank you for the quick reply, but that would defeat my troubleshooting. I am working on a ticket with UD where my IoX restarts anytime internet is lost. Michel and I are running out of thoughts, but something Michel said made me think it might be related to my IoX connection to UD Portal. I realized that ever since my strange unique issue started, that I do not get the portal notifications that my IoX is offlline like I used to. I have been working this issued for 5 months and have not come to a resolution, but am currently thinking it is related to the link between my IoX and the UD Portal, and the loss of that link that causes restart. But I would need the IoX to have network access, without portal access to interrupt network access and see if IoX restarts. If you can think of another angle to test this, I would love to hear your thoughts.

Wow! I am sure happy I asked before hitting that button!! I will have to figure something else out. Maybe UD can stop the connection for me temporarily.

I am doing some troubleshooting and I was wondering how big a deal it is to cut the connection from my IoX to the UD portal, and then later reestablish it. I have lots of IFTTT/Webhooks connections and would not want to mess those up. But can I just select the 'Revoke' button in the portal page of the Admin Console? If I do this, is it easy to reconnect? Does all the stuff I have built in the portal stay intack?

Is there a way to stop PG3X entirely? I am troubleshooting an issue where my IoX on my Polisy restarts anytime there is a network hiccup. I have an open ticket with UD but something Michel said about things 'subscribing' to my ISY got me wondering if it could be due to an interaction with PG3X. I have stopped all the node servers in my testing, but now I am wondering if I can stop PG3X itself for testing.

I have been doing more testing in my time off during this holiday break. I can now repeat the failure at will. If I unplug the ethernet cable from the back of my Polisy for 2m and plug it back in, my Polisy IoX will reboot a few minutes later. It is only the IoX component that reboots (restarts?) itself. Polyglot has never rebooted in all these instances. While I have had 15 or so reboots restarts and loss of device status since August, my polyglot shows all that as up-time. So for now, I guess I will enable 'Query at Restart' on my IoX. I normally have that disabled because the only time my IoX used to restart was if I did it manually because I was working on something, and I have a large system and did not enjoy waiting on the long query to finish before I continued work. But since I am averaging 4 IoX restarts a month, 'Query at Restart' it is until I figure out how to stop this behavior.

It has happened several times in the interim. But I know what caused this last one. I changed some configurations in my router and did a reboot. It took a long time. Like maybe 4 minutes. When it came back up I got the notification that my ISY had an device status change. I booted up my admin console, and sure enough I see a system startup time that coincides with my internet reboot and I have no device status for any device that is not part of my boot query. This could be the culprit for all my lost status and reboot events. If the ISP I use does maintenance in the early hours of the morning, and the loss of internet access makes my polisy reboot that would explain everything I am seeing. It also explains why most of the reboots I have seen occur in off hours of the morning.

Sunrise/Sunset times are correct today. No manual intervention to system. It just fixed itself.

I am NOT at a custom location.

That is kinda interesting. Can you post said program?

Daylight Saving Time? Woke up this morning to an email from my system that happens when the system boots up typically. It showed a system start up time of 1am. And I do not have a status of any device that was not queried at startup. Also, my sunrise and sunset times are off my an hour. I have considered rebooting, but also kinda want to wait to see if it fixes itself tomorrow.

I am troubleshooting an issue that has arisen since updating to 5.8.4 Once every couple of weeks, my ISY will loose status values of connected devices. It happened again today 18 days after the last occurrence. In my troubleshooting I looked at Tools>Diagnostics>System Status and discovered that system startup time was this morning. (I do not have Query at restart checked) So that would explain the loss of system status. But now I am narrowing in on the reboot... My Polisy is on a DC UPS power supply. It could be a power issue on my end, but I was wondering if any one else has experienced unexpected reboots.

Okay... This release contains minor enhancements and bug fixes. Faster IoX Backup Is a vast understatement. I have been with the ISY since the 26. Long backups, and strategically planning them has just been part of my life in automation. But this new backup process is so fast, I find I have to go see the file at the destination always to make sure it worked. I love it. Thanks UD geniuses!

@johnnyt I have had DST time change issues for very nearly my whole time with the ISY (15 years) and your solution is much simpler than my plan of moving to AZ and finding a new job and life.

On 5.7.0_5 Yesterday I replaced a 6 button KPL. Replace of the links worked well, but the PLM had trouble communicating with a distant device to update its links. Process stopped with to be written flags next to that device. Admin console did not close, and programs did not get updated with new device. I had to manually close and reopen AC after some time and then manually edit each program that had any reference to replaced device.

In response to your post I looked, and sure enough, my sunrise and sunset are both an hour early...

Daylight Saving Time ended last night. Woke up this morning and none of the stuff that should have happened happened. Programs not running. Open admin console and find that all 300 programs are set to 'Not Enabled'. Required manual intervention of 'Restart IoX' to correct.

@Techman Hahaha. New to zwave, but those other nodes got relegated to a holding folder right away. 😉 Good to know that this is just part of the zwave world. Thanks And thanks so much for the wattage threshold parameter test. Not sure I would have realized that as the solution to rapid notifications.

Added Z-Wave to my system. Got the Smart Switch 7. Tweaked Param 21 and now using 2 of these instead of synchrolincs. Thanks @Techman. Will be buying many more. I appreciate the assist. Being new to Z Wave, why does the outlet add with a whole other set of nodes? I end up with 11 nodes from this one device and many of them seem like duplicates. TV Switch and 002.1 Binary Switch seem to be the same thing, and both turn the module on and off. and TV Sense and 002.1 Energy Meter 1 seem to be the same thing

@Geddy That is an interesting idea. I will do that now. @MrBill Thanks for the offer. At this point it is more an exercise in understanding than in needing the Synchrolinc. If I really needed one, I have 1 working backup and @Techman has a great Zwave solution that would get me to move to Zwave which could be fun. If it is a v 1.15, I would seriously consider buying it if you could confirm it adds to and works on the current firmware. I am going to reach out to Insteon support and see what that reveals.

Thanks everyone. After another day of testing I am giving up on this one. I have tried everything I can think of. I even put the synchrolinc behind Insteon filters and plugged a dual band module in with it so it had to use the other devices repeated comms. Still a bad link table. And it still can manually link to and control any device I want. I am at a total loss as to how these two modules fail in this way. Thanks for all the suggestions and ideas.

Thank you so much @Techman No, I have not tried adding a dual band plug in same socket. I can link and control any device, including v1.1 synchrolincs in the test outlet (right next to my PLM). I will try that next, but I cannot see that making a difference. I think I will probably get a zwave option going in the futrue. I really appreciate you doing that test for me. And just to confirm, after you added it, you looked at the link table and all entries were "identical" on a compare test?