Techman

Is your PLM plugged directly into an outlet? Is the PLM in a well ventilated area, i.e. not in an enclosure. Do you have any other electronics plugged in close proximity to the PLM? It's unusual to have the issues you're having with the newer PLM models Do you experience a lot of powerline fluctuations in your area?

You might want to do a factory reset / restore device on the chandelier switch. If it's an older switch it's also possible that it has some failing components. What's the 4 digit date code on the switch?

It's been my understanding that they were going to focus on the Insteon Hub and the Android and IOS apps. His letter somewhat confirms that. Sadly he didn't mention anything about new product development or improvements in the Insteon product line. The ISY is the only product that uses their PLM so I doubt they will be doing much in the way of R&D on it. The current PLM seems to be stable and reliable. I've had no issues with it.

Here's a link to troubleshooting tips https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors

CFL's can be problematic, a bad ballast can cause noise on the power line. Are all your devices, including the PLM dual band? Run a diagnostic / compare line tables on the problem devices. that will show if you have poor communications or corrupted links. It's also possible that if a device is going bad it can create noise on the power line which would interfere with the Insteon signal. You can also try doing a factory reset on a problem device followed by a restore device. Lastly you may just have a marginal Insteon mesh network. Dual band plug in devices, such as a lamp module or an on/off module, one on each side of the power line might improve your communications.

Both the old and the new device need to be the same type, i.e. 8 button keypad dimmer. Physically remove the old keypad, then physically install the new keypad. Link the new keypad to the ISY. Once the new keypad is linked right click on the old keypad, which will still show in the ISY, and click on replace (name of your old keypad) with the new keypad (which will show up as a replacement option). The admin console will then shutdown. All your scenes, programs, etc. will transfer over to the new device. .

Try doing a factory reset on the devices then do a restore device from the ISY

Take a look at this link https://wiki.universal-devices.com/index.php?title=INSTEON_Random_All_On_Events Another possibility is that you have a program that's turning on your scenes.

Yes, just make sure you have a good back up of 4.7.3

You should go with the latest beta release which is 5.0.15A Be sure to do an ISY backup before the upgrade. After the update any programs which you had previously disabled with be enabled and will need to be manually disabled again. Read the release notes before you update.

What version of the ISY firmware are you running? If you're running 4.7.3 then then the Motion Senor II has limited support, basically just the motion on signal which defaults to 30 seconds. None of the parameters are configurable, however you could work around this issue with a program. The latest version of the 5.x.x ISY firmware supports the sensor and its options.

In that case I would submit a support ticket. http://www.universal-devices.com/contact-support

What firmware version are you running? Did you try an ISY reboot?

Sorry for the confusion. Actually the complete part number is 2444a2xx8 for the older remotelinc2 The 2444-222 is the micro open/close module Smartlabs has a habit of making changes to devices and / or device firmware without any release notes. Apparently, as Chris mentioned, they changed the firmware on the current Mini Remote which was previously called the Remotelinc2. The devices look identical I've attached the manual for the older Remotelinc22444a2xx8 RemoteLinc 2 manual.pdf.

Joe, The old remotelinc2 part number is 2444 The newer mini remote part number is 2342 In your post you're showing both devices installed as 2342.

The part number is the same so they should be interchangeable. You really have only .two choices, Get your old remotelinc back, do a restore device on it, then a replace. or, you can try to do a delete on the old remotelinc which may or may not work without the unit in your possession.

It's possible the replace option won't appear unless the device is in the linking mode. The other option would be to try to delete the (old) device. The links for the old device are stored in the PLM and any scenes that the device was linked to. Before you try the delete make a list of any scenes or programs that the device is associated with. If the delete doesn't work then I would suggest submitting a support ticket to UDI as there may be a work around that I'm not aware of. Let me know if the delete works

Right click on the old Remotelinc and try to do a replace, selecting the new Remotelinc as the replacement. Put the new Remotelinc into the linking mode before you click on replace.. This may or may not work without the old unit but it's worth a try. Being that the Remotelinc is a controller only no link tables are written to them, only to the devices they're linked to, including the PLM. Let me know if this works.

You can only replace like for like. The old and new Remotelincs are not "like" devices. I'm assuming that the old (discontinued) Remotelnc is not a Remotelinc2. If that's the case then you'll have to delete the old one and start fresh with the new one.

Take a look at your ISY error log to see if there are any communication error messages. That may help narrow down the problem.

Take a look at your ISY error log to see if there's anything that may be an indicator. Another possibility is the ISY power supply and or its connection. If the PLM was failing or failed your ISY would start up in the Safe Mode which doesn't seem to be the case

If you have an existing Zwave network Aeotec Zwave devices have worked well for me and their firmware is field upgradable. They have excellent technical support. You need to make sure that their switch is compatible with the ISY firmware version you're running. I'd check with UDI before purchasing.

The ISY communicates via the PLM (2413S) which is a dual band device. Some of the older PLM's were powerline only. The 4 digit date code on the device will show when the device was manufactured. if you have other dual band devices in your system they will communicate via powerline and by RF at the same time. The more dual band devices you have the more reliable your Insteon network becomes. The range extender is always supported. You just plug it in. Unlike other Insteon devices the extender does not have to be (installed) linked.

Being that the IOLinc is a powerline only device you may have a marginal signal from the IOLinc to the ISY Another possibility is that the garage door opener and / or the bulbs in the opener may be causing interference on the powerline. The two options I would suggest is to plug the garage door opener into a Filterlinc, and / or plug a dual band device into the front of the IOLinc. You could use a Lamplinc, an On/Off module or a Range extender.

If you had even a momentary surge in your powerline it could cause some of the issues you mentioned. I have my ISY on a UPS however the PLM needs to be directly plugged into an outlet. I have my ISY send me an email anytime it reboots. Being that you're in an area subject to severe weather conditions you may be more prone to powerline fluctuations. What's the version number and date code on your PLM. If it's an older model it may not be dual band which could weaken your Insteon mesh network. Do you have dual band devices close to your RF only devices? Take a look at these troubleshooting tips. https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors