Techman
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Viewing Topic: UD Mobile Sync issues
Everything posted by Techman
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UD Mobile Sync issues
The latest Android release, 1.5.2, is not properly syncing with 6.0.3 i.e. programs are not updating, and where there should be text options, only numbers appear
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Low Battery Notify for TriggerLinks
Your only option is to monitor the heartbeat of the triggerlinc, but you may not know the battery failed for 24 hours. If you have zwave installed, then the zwave sensors monitor the actual battery voltage Zooz 800 Series Z-Wave Long Range XS Open | Close Sensor ZSE41 800LR - The Smartest House
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Issue adding z-wave devices to eisy
Bring that you bought them used they most likely contained link data from the previous owner, thus the need to factory reset.
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Admin Console locks up
Post a screenshot of the popup when you first try to access the admin console
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Can't run isy994 anymore, except once
It's possible that the contacts on the SD card oxidized. Remove power from the ISY, remove the SD Card and clean its contacts with a soft eraser.
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Admin Console locks up
In the admin console, under help, what is your current Firmware and UI versions? Clear your Java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Report back if your still having issues
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Issue adding z-wave devices to eisy
Try doing a factory reset on the devices before you add them to the eisy If that doesn't work, then try doing a EXCLUDE then INCLUDE. Put the devices in the linking mode then exclude them from the Zwave menu.
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Advisory about eisy-UI update to 0.8.5
After the update packages did you clear your java cache and download the IoX Launcher
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reboot automagically causes update to IoX 6.0.3_3 ?
My 6.0.3 happened when I did a reboot, I didn't use upgrade packages.
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ISY994 issues after four year hiatus.
What is your zwave version number, it should be listed under the zwave menu
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Just checking -- Still no PLM PRO equivalent?
Per Insteon, there's no release date set for the new PLM. It doesn't appear to be in the foreseeable future.
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ISY994 issues after four year hiatus.
Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here https://isy.universal-devices.com/start.jnlp The 5.3.4 upgrade can be found here: https://forum.universal-devices.com/topic/33287-534-isy994-last-release-for-isy994/ If your're still having problems then it may be your SD Card. You can try cleaning its contacts by removing power from the ISY, then remove the SD Card and clean its contacts with a soft eraser
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6.0.3 and programs running at startup
Try putting some 2 second waits before your "run programs"
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Can't add insteon motion detectors to eisy.
Another possibility is that your typing in the incorrect 6 digit address. It very easy to mix up the 8 and the B
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Can't add insteon motion detectors to eisy.
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6.0.3 and programs running at startup
Can you post a copy of the program
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Can't add insteon motion detectors to eisy.
"Cannot determine Insteon engine" means that the PLM can't communicate with the device. Either the device is out of range of the PLM or the device isn't in the linking mode. Also check your batteries.
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Zooz ZEN05 8800LR Outdoor Plug
If you want to change the security setting you have to remove and reinstall with the new security setting
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Zooz ZEN05 8800LR Outdoor Plug
The pin code should be either under or above the QR code, you may need a magnifying glass to see it.
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Upgrade to a lower version?
In the admin console, You also need to do a "Upgrade Packages", after that completes you'll need to clear your java cache and download the Iox Launcher Several system components are upgraded.
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Communications issues with Insteon Appliance Linc
The applianceLinc is a single band device. They were discontinued some time ago. "Cannot determine Insteon Engine" means that the PLM cannot communicate with the device. Either the device has failed or you have a communication issue. You can replace it with a dual band on/off module
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Insteon - replace device option no longer available
You don't want to delete the old device, just move it from the folder to the main tree. Once it's in the main tree you should install the new device, then in the old device click on replace with and point to the new device. The controller will reboot and the old device will be gone.
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Insteon - replace device option no longer available
First you have to remove the device from the folder, then you'll see the Replace with option. When you replace a device it must be like for like.
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Insteon Webinar 11/13/2025
@Brian H I sent a message to Insteon support re: the new PLM's, here's the answer I received: "The newer PLMs are still under development. I don't have an ETA to share at this time."
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admin/admin fails login after updating eisy-ui 0.7.2
In the admin console you can use HTTPS://eisy.local:8443/desc which will use your original user name amd password