Techman

@ShawnW I think the ZSE70 was installed when I was either on 6.0.4 or 6.0.5. It works flawlessly on 6.0.5

Great report. Another forum user had a unstable zwave network and found a defective zwave device that was causing the problem.

Verify that your antennas are connected to the proper color coded connectors It's also a good idea to have one of your repeaters within 15-20 feet of the eisy Being that zwave is an RF protocol make sure that the repeater are located as high as possible and away from metal or other objects that could interfere with the signal What make and model are you using for repeaters. These work well, they repeat and amplfy the zwave signal Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House

Try HEALING NETWORK which will update the zwave mesh network routing Did you do a Zwave backup up on the ISY before migrating to the eisy? Do you have any Zwave battery operated devices, if so you may need to put them into the linking mode, one at a time, in order to update their routing

it depends what your ISY firmware version is, If it's below 5.9.1 then you should first open a support ticket before trying to update Updated Software Available! - Current Release Announcements - Universal Devices Forum

The default option is a last resort, it best to use your regular email account

@johnstonf Apparently the default settings won't allow for a timeout adjustment. Have you tried using your regular email settings rather than the default

@johnstonf Try increasing your timeout to 5000 ms

Take a look at the Zooz Zwave USB Stick Zooz 800 Series Z-Wave Long Range USB Stick ZST39 LR - The Smartest House I'm not sure if it's 100% compatible with the EISY, but you can open a support ticket to find out.

It's best to open a support ticket before you try to upgrade your Polisy . See the link below Updated Software Available! - Current Release Announcements - Universal Devices Forum You'll want to have the lastest firmware versions on your Polisy and EISY before you migrate from the Polisy to the EISY Do you have the UDI Zwave/Matter board on both the Polisy and Te EISY?

I have an EISY with 6.0.5 firmware and the ZSE70 shows the temperature. You should probably try updating your Polisy/Eisy firmware

You can send them an email to get an ETA on zwave sales@universal-devices.com

Try posting your questions on the forum, you'll probably receive a quicker response

The only way is to copy your program folder to the clipboard, "Copy to Clipboard" and then paste in your Notepad or Word. You would then have a searchable text file to work with. This only works with the current program file. You can all create a toploogy report, File, Create Topology, which will give you info on your devices and scenes

If you have Zwave then the Zooz ZSE70 is a good option Zooz 800 Series Z-Wave Long Range Outdoor Motion Sensor ZSE70 800LR | - The Smartest House

The "Not Specified" refers to a device that has been removed and/or failed.. You need to specify a device. There's no way to extract a single device from a backup.

Take a look at these update instructions Update process for eisy and Polisy devices - Previous Releases - Universal Devices Forum If you have UD Mobile, try the update from it.

Removing power is different from the Reboot as its clears out the memory The upgrade to 6.0.5 would not have caused the problem Most likely you had a corrupted link table in the KPL. Usually a restore device would correct that. You can check the device link tables by running diagnostics for the device, then click on compare to compare the link tables stored in the EISY with the tables stored in the device. If you see a mismatch then a restore device should correct the mismatch. If there's no mismatch and you still have a problem then a factory reset would be appropriate.

Try removing power from the EISY for 15 seconds. Are you on windows or a mac

Try creating a program such as the one I attached. The actual values may vary depending on the KPL fiermware version

When you get it resolved can you post the fix

Probably best to submit a suppport ticket. It could be a hardware or a firmware issue. https://www.universal-devices.com/my-tickets

It's possible the the power surge may have damaged the Zwave board Try HEALING NETWORK If you have a recent zwave backup you can try doing a Zwave restore Do you have a spare Zwave device you can install to see if the board is still working?

Try removing power from the EISY for about 30 seconds Make sure that Zwave support is set to on under the configuration tab

You can't have an IF statement in the THEN or ELSE statement You can split it up into two programs