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Techman

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Everything posted by Techman

  1. @Guy Lavoie Thanks for the input. I think the lesser of two evils would be to delete and reinstall the KPL as I don't know if the backup files for the KPL are viable. UPDATE I deleted and reinstalled the KPL, everything is back to normal after a couple of hours of programming, TIP: Always have a fresh copy of the topology report and your programs prior to undertaking the task. Unless I somehow overlooked it, the 6.1.1 eisy firmware no longerr provides an option to enter the device address when linking, you have to use the set button on the device
  2. @Michel Kohanim When I run a diagnostics and/or a restore device on a KPL I get the attached error. The KPL appears to be functioning normally. I also get the error when I run a diagnostic on the IoX link table for the KPL Any way to resolve this with out deleting the KPL? Eisy firmware is current
  3. @JimTurner It's possible that Java ran out of memory, try either increasing the Java memory allocation or deleting part of your log file
  4. To synchronize, click on the ud mobile Home button, then click on the 3 dots in the upper right hand corner
  5. Techman replied to epete's topic in eisy
    @epete It's possible that the KPL's data got corrupted in the eisy in which case restoring the device wrote the corrupted data back to the device. At this point it's probably best to delete it and add it back. Prior to deleting, make a list of any scenes or programs that the KPL is in. After you delete it reboot the eisy prioor to adding it back. If you did a factory reset on the KPL that you converted to a 6 button it probably went back to a 8 button.
  6. Techman replied to epete's topic in eisy
    Being that all your KPL nodes have the same name could be problematic. First try renaming them. If that doesn't work then do a delete reinstall.
  7. I have several Zooz battery operated devices, ZSE44 and ZSE70, and thay all report battery status. You might want to open a support ticket with UD
  8. @wmcneil Did your ZSE11 finally show battery status?
  9. Techman replied to epete's topic in eisy
    Before removing the device(s) first try doing a factory reset>restore device
  10. Techman replied to epete's topic in eisy
    After the modem update completes, go to Programs>Summany. If you see any lines with a Yellow Out of Memory that means that either that program is trying to communicate with a device that has been removed or that may have writes pending. Post your progress
  11. Techman replied to epete's topic in eisy
    @epete After the firmware update did you clear your java cache and download a fresh version of the IoX Launcher? If you end up replacing the PLM be sure to follow the attached replacement procedure Replace PLM Procedure (EISY or POLISY).pdf
  12. @stillwater It's asking for your portal user name and password If you want to use your previous name and password add the following URL line in IoX Launcher: https://eisy.local:8443/desc then click save
  13. @Michel Kohanim I just saw your previous post, so I guess I'm ok
  14. @Michel Kohanim Where do you see an additionnal partition My Eisy is as I received it out of the box. I never modified it. The partition must have been added before it was shipped. Can the partition be deleted, if so how?
  15. @Geddy My memory usage stills shows 23% PG3 took a long time to come back up, longer than usual, after the reboot, but I still had to restart my node servers @Michel Kohanim My disk partitions are untouched and original, same as @Geddy
  16. UPDATE I rebooted the eisy and now memory usage is showing 23% However, upon reboot all my node servers seemed to hang up. I had to do a restart on them. After the restart the audio player was showing volume at 40% when in fact it was at max.
  17. Not exactly sure what you're referring to. Do you mean the boot enviroment Where do you see partitions?
  18. With one boot enviroment the memory usage is stilll showing high
  19. You need to clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
  20. Does 6.1.1 fully support Zwave LR Update went smoothly, no problems Re : Where to buy the Zooz Zwave dongle, add https://www.thesmartesthouse.com Their price is lower than Amazon
  21. Techman replied to aLf's topic in eisy
    I have no idea, I took a look at my programs after updating to 6.1.1 and they were all OK
  22. Can a Zwave backup of the UD Matter dongle be restored to the Zooz 800LR dongle if I'm only using Zwave or do I have to rebuild the Zwave network?
  23. Techman replied to aLf's topic in eisy
    You really don't need the query all program, but if you want it, in the THEN statement add SET EISY QUERY
  24. It's possible that the Zse11 is defective, Zooz tech support is very responsive. Send them an email
  25. It's posible that when you switched to batteries it cleared the status in the battery window. Give it a couple of days to see it it populates the battery level.

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