Techman

@epete It's possible that the KPL's data got corrupted in the eisy in which case restoring the device wrote the corrupted data back to the device. At this point it's probably best to delete it and add it back. Prior to deleting, make a list of any scenes or programs that the KPL is in. After you delete it reboot the eisy prioor to adding it back. If you did a factory reset on the KPL that you converted to a 6 button it probably went back to a 8 button.

Being that all your KPL nodes have the same name could be problematic. First try renaming them. If that doesn't work then do a delete reinstall.

I have several Zooz battery operated devices, ZSE44 and ZSE70, and thay all report battery status. You might want to open a support ticket with UD

@wmcneil Did your ZSE11 finally show battery status?

Before removing the device(s) first try doing a factory reset>restore device

After the modem update completes, go to Programs>Summany. If you see any lines with a Yellow Out of Memory that means that either that program is trying to communicate with a device that has been removed or that may have writes pending. Post your progress

@epete After the firmware update did you clear your java cache and download a fresh version of the IoX Launcher? If you end up replacing the PLM be sure to follow the attached replacement procedure Replace PLM Procedure (EISY or POLISY).pdf

@stillwater It's asking for your portal user name and password If you want to use your previous name and password add the following URL line in IoX Launcher: https://eisy.local:8443/desc then click save

@Michel Kohanim I just saw your previous post, so I guess I'm ok

@Michel Kohanim Where do you see an additionnal partition My Eisy is as I received it out of the box. I never modified it. The partition must have been added before it was shipped. Can the partition be deleted, if so how?

@Geddy My memory usage stills shows 23% PG3 took a long time to come back up, longer than usual, after the reboot, but I still had to restart my node servers @Michel Kohanim My disk partitions are untouched and original, same as @Geddy

UPDATE I rebooted the eisy and now memory usage is showing 23% However, upon reboot all my node servers seemed to hang up. I had to do a restart on them. After the restart the audio player was showing volume at 40% when in fact it was at max.

Not exactly sure what you're referring to. Do you mean the boot enviroment Where do you see partitions?

With one boot enviroment the memory usage is stilll showing high

You need to clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

Does 6.1.1 fully support Zwave LR Update went smoothly, no problems Re : Where to buy the Zooz Zwave dongle, add https://www.thesmartesthouse.com Their price is lower than Amazon

I have no idea, I took a look at my programs after updating to 6.1.1 and they were all OK

Can a Zwave backup of the UD Matter dongle be restored to the Zooz 800LR dongle if I'm only using Zwave or do I have to rebuild the Zwave network?

You really don't need the query all program, but if you want it, in the THEN statement add SET EISY QUERY

It's possible that the Zse11 is defective, Zooz tech support is very responsive. Send them an email

It's posible that when you switched to batteries it cleared the status in the battery window. Give it a couple of days to see it it populates the battery level.

Thanks, I sent an email to Somfy to ask what's going on with the unavailability of their controllers

Where did you get your Tahoma, the Somfy website shows every controller as out of stock. I'm currently using the ZRTSI which was discontined a long time ago.

The ZSE11 batteries may need replacing or you may have a marginal connection between the device and your controller Have you updated the device to the lastest firmware, 2.3.0, which was released 7/2026

What's your eisy firmware version What Zwave controller are you using? Have you tried doing a factory reset on the switch, then a zwave switch exclude and include on the eisy