Everything posted by Techman
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EISY R2 - does it matter which USB port for Modem?
The eisy r2 has a sticker on the bottom with its serial number and its mac address
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EISY R2 - does it matter which USB port for Modem?
Instructions for migrating the portal ISY Portal Migrate configurations to a new ISY - Universal Devices, Inc. Wiki
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EISY R2 - does it matter which USB port for Modem?
Clrear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
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EISY R2 - does it matter which USB port for Modem?
It shouldn't make a difference which port you use
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Upgrading from ISY to EISY and a new PLM too
@windrockwater Here's some wiki articles on migration. Some were written before the eisy but they still can be useful: ISY-99i/ISY-26 INSTEON:File Menu - Universal Devices, Inc. Wiki Eisy:User Guide - Universal Devices, Inc. Wiki Eisy:User Guide - Universal Devices, Inc. Wiki
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Updating packages broke my EISY login
@wuench Try adding https://eisy.local:8443/desc to the IoX Launcher
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Can not login (authenticate) new eisy r2
It's best to follow the migration guide Eisy:User Guide - Universal Devices, Inc. Wiki
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Upgrade failed
It's best to open a support ticker. Don't try anything else My Tickets - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform
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Upgrade failed
What was your firmware version before the update Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Let me know if that helps
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Upgrade failed
Have you tried accessing the eisy via the admin console
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Local vs remote
Apparently the node server needs a token to retrieve the data, so it looks like you can't import the data. At least you have a local station you can look at.
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UD Mobile Sync issues
@dbwarner5 I upgraded to 0.8.5 from 0.8.4 unfortunately that didn't solve the issue
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UD Mobile Sync issues
@Javi Attached are two screenshots. The EISY shows "AC MAINS RECONNECTED" UDM is only offering a numeric value This is a Zwave device. UPDATE: The numerical values corresponds to the correct Text. By selecting a value of "3" the correct text value "AC MAINS CONNECTED" displays
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Local vs remote
If the Tempest battery is dead then it won't be sending any data. The difference between remote and local is that remote gets your Tempest data from the internet that is sent by the Tempest. Local is when the data comes directly from the hub. You can use the Tempest map to find another Tempest close by that is sending data.
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UD Mobile Sync issues
@DennisC What is your UDX version I'm currently on 4.2.0
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UD Mobile Sync issues
No synchronization errors, no other errors The synchronization time seems to be a lot shorter than before I've run synchronization several times with the same results. This appears to have happened after the last UDM update
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UD Mobile Sync issues
The latest Android release, 1.5.2, is not properly syncing with 6.0.3 i.e. programs are not updating, and where there should be text options, only numbers appear
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Low Battery Notify for TriggerLinks
Your only option is to monitor the heartbeat of the triggerlinc, but you may not know the battery failed for 24 hours. If you have zwave installed, then the zwave sensors monitor the actual battery voltage Zooz 800 Series Z-Wave Long Range XS Open | Close Sensor ZSE41 800LR - The Smartest House
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Issue adding z-wave devices to eisy
Bring that you bought them used they most likely contained link data from the previous owner, thus the need to factory reset.
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Admin Console locks up
Post a screenshot of the popup when you first try to access the admin console
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Can't run isy994 anymore, except once
It's possible that the contacts on the SD card oxidized. Remove power from the ISY, remove the SD Card and clean its contacts with a soft eraser.
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Admin Console locks up
In the admin console, under help, what is your current Firmware and UI versions? Clear your Java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Report back if your still having issues
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Issue adding z-wave devices to eisy
Try doing a factory reset on the devices before you add them to the eisy If that doesn't work, then try doing a EXCLUDE then INCLUDE. Put the devices in the linking mode then exclude them from the Zwave menu.
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Advisory about eisy-UI update to 0.8.5
After the update packages did you clear your java cache and download the IoX Launcher
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reboot automagically causes update to IoX 6.0.3_3 ?
My 6.0.3 happened when I did a reboot, I didn't use upgrade packages.