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Techman

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Everything posted by Techman

  1. Techman replied to danncas's topic in eisy
    Take a look at the Zooz Zwave USB Stick Zooz 800 Series Z-Wave Long Range USB Stick ZST39 LR - The Smartest House I'm not sure if it's 100% compatible with the EISY, but you can open a support ticket to find out.
  2. It's best to open a support ticket before you try to upgrade your Polisy . See the link below Updated Software Available! - Current Release Announcements - Universal Devices Forum You'll want to have the lastest firmware versions on your Polisy and EISY before you migrate from the Polisy to the EISY Do you have the UDI Zwave/Matter board on both the Polisy and Te EISY?
  3. I have an EISY with 6.0.5 firmware and the ZSE70 shows the temperature. You should probably try updating your Polisy/Eisy firmware
  4. Techman replied to danncas's topic in eisy
    You can send them an email to get an ETA on zwave sales@universal-devices.com
  5. Techman replied to johnstonf's topic in eisy
    Try posting your questions on the forum, you'll probably receive a quicker response
  6. The only way is to copy your program folder to the clipboard, "Copy to Clipboard" and then paste in your Notepad or Word. You would then have a searchable text file to work with. This only works with the current program file. You can all create a toploogy report, File, Create Topology, which will give you info on your devices and scenes
  7. Techman replied to danncas's topic in eisy
    If you have Zwave then the Zooz ZSE70 is a good option Zooz 800 Series Z-Wave Long Range Outdoor Motion Sensor ZSE70 800LR | - The Smartest House
  8. The "Not Specified" refers to a device that has been removed and/or failed.. You need to specify a device. There's no way to extract a single device from a backup.
  9. Take a look at these update instructions Update process for eisy and Polisy devices - Previous Releases - Universal Devices Forum If you have UD Mobile, try the update from it.
  10. Removing power is different from the Reboot as its clears out the memory The upgrade to 6.0.5 would not have caused the problem Most likely you had a corrupted link table in the KPL. Usually a restore device would correct that. You can check the device link tables by running diagnostics for the device, then click on compare to compare the link tables stored in the EISY with the tables stored in the device. If you see a mismatch then a restore device should correct the mismatch. If there's no mismatch and you still have a problem then a factory reset would be appropriate.
  11. Try removing power from the EISY for 15 seconds. Are you on windows or a mac
  12. Try creating a program such as the one I attached. The actual values may vary depending on the KPL fiermware version
  13. When you get it resolved can you post the fix
  14. Probably best to submit a suppport ticket. It could be a hardware or a firmware issue. https://www.universal-devices.com/my-tickets
  15. It's possible the the power surge may have damaged the Zwave board Try HEALING NETWORK If you have a recent zwave backup you can try doing a Zwave restore Do you have a spare Zwave device you can install to see if the board is still working?
  16. Try removing power from the EISY for about 30 seconds Make sure that Zwave support is set to on under the configuration tab
  17. You can't have an IF statement in the THEN or ELSE statement You can split it up into two programs
  18. You're setting the variable after you send your message. Move the variable line up before sending the notification. What are the contents of "Z-wave T Hot". You should be sending the "$i.Greenhouse_T" which is your temperature
  19. The EISY/POLISY can only send email notifications. The carriers no longer support email to text notifications Post a copy of your program
  20. Try rebooting your controller. 16.3 works flawlessly on Android. Also try clearing the cache on UDM
  21. I use the Zooz ZAC38 which also has a built-in battery. The EISY and the EISY-UI doesn't not show "AC Mains Reconnected", but the work around is if your program doesn't show the AC Mains Disconnnected then assume you have a power restored.
  22. You can view the EISY config file from here: https://eisy.local:8443/WEB/sysconfig.txt click on ADVANCED, CONTINUE to eisy.local (unsafe)
  23. To add local login to the admin console click on ADD, then add the following URL https://eisy.local:8443/desc and then click on SAVE.
  24. I'm not aware of a way to view the CPU or processes. To view running programs click on PROGRAMS | SUMMARY and look at the ACTIVITY column I would first clean the SD ard
  25. The SD cards have a tendency to fail after time, howerver you can try removing power from the ISY, then remove the SD card and clean its contacts with a soft eraser. The contacts are prone to oxidation and cleaning them restores connectivity. Also look for programs that may be running in a loop

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