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Everything posted by Techman
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@Javi Sometimes when I play a sound in the Audio Player, it properly executes but I get this error message.
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What is your Polisy firmware and UI version? The current version is 5.9.1 What Zwave version module do you have on your ISY, 300 or 500 series? Make sure that Zwave is enabled in your configuration window (see screenshot) I believe the Zooz stick should work but you won't have the Zwave backup option, and you probably won't be able to migrate your existing zwave network to the Zooz stick.
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Being that the 800 series repeaters/amplifiers have more power and bandwidth they should be able to communicate with each other taking advantage of those attributes.
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How far is the garage from the house. The extenders have a line of sight range of 400 feet. Mount them as high up as possible, i.e. if you have a 2 story house plug it in the 2nd story The also have backup batteries, so if you have a power failure in the garage it will notify you. If your eisy is on a UPS then you could also get a notfication if the house lost powe. Install the extender in the house first, then the garage.
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@willclarke Why not use one Zwave network and add two 800 series range extenders/amplifiers, one in the garage and one in the house. Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Most of the major wireless carriers have been blocking non-wireless to wireless sms messages. Most likely to reduce spam from auto dialers.
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The Kasa outdoor plug appears to be an on/off module, and wouldn't support dimmimg
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@xlurkr The door lock being battery operated doesn't act as a repeater. The outlet, being that it's in a wall, doesn't provide optimal repeater service. When you exclued and included your zwave devices it's possible the routing changed which could have an effect on your device and the zwave mesh network. You should try adding a Zwave repeater/amplifier to you network. Take a look at this: Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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@xlurkr You probably have marginal communications between your device and your eisy/polisy S2 security will reduce the range of the device. How many zwave devices do you have in your system. What's the distance between your eisy/polisy and the closest zwave device?
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ISY994 found on My PC, but not the customer's PC
Techman replied to Schederz's topic in New user? Having trouble? Start here
Is his computer MAC or Windows -
The settings are different depending on which model and firmware you have. 700 or 800 series ZSE11 ZSE11 Q Sensor Advanced Settings - Zooz Support Center
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Can you post the steps taken to resolve the issue, it will be helpful to others
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@elliott9 Try removing power from the eisy again. If that doesn't work then you should probably submit a support ticket
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Are you on a MAC or PC? ISY Not Found If IoX Launcher cannot find your device (ISY994 [EOL], Polisy, eisy): Most importantly, you need to reinstall the IoX Launcher VPN software is running on your computer or you're on a VPN network Unit is not on the same network as your compute. Perhaps you changed routers? If so: follow these instructions If not #1, please open your router page and see whether or not you see ISY994-EMS (for ISY994 [EOL]), polisy (for Polisy), or eisy (for eisy) in the list of LAN clients. If you find the IP address, then, in IoX Finder, click on the Add button and enter ISY994: http://1.2.3.4/desc (replace 1.2.3.4 with the actual IP of ISY in the router) Polisy/eisy: https://1.2.3.4:8443/desc (replace 1.2.3.4 with the actual IP of Polisy/eisy in the router) If not #2, then perhaps the unit is not powering on: ISY994: Please make sure the LED pattern is as outlined here Polisy: Reboot the unit, all 3 LEDs should get lit and then only the left most is lit. Wait for 30-60 seconds. You may hear a beep. eisy: Reboot the unit, allow 2-3 minutes for everything to boot and stabilize before attempting to open IoX Launcher If not #3, the issue is that you might have firewall/VPN or antivirus software (especially VPN) blocking network communications.
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@balli Both the Zooz ZSE42 and ZSE11 report battery voltage. The battery should be replaced when the voltage drops to 2.6v. You can write a simple program to send you an email when the voltage is 2.6 or below. It may take up to 24 hours, after poweing up a device, until you first see the battery voltage in your status window
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@elliott9 It's normal for your admin console to shut down after a firmware update. After you clear your java cache download the admin console from here: https://isy.universal-devices.com/start.jnlp The admin console always needs to be updated after a firmware update
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It's best to wait for a response to your ticket. Be sure to do a PG3x backup.
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You can't use a static IP address. You need DHCP enabled in the router, and you can then use a reserved IP address for the EISY in the router.
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Is the battery operated remote the only option you have to connect your blinds to the EISY. Can you connect your motors directly to the EISY without the remote. I'm thinking that the remote is the Zwave to the Somfy RTS interface, and if that's the case then your remote needs to wakeup in order to report the blind status to the EISY, which is why it wakes up every 3 minutes.
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Appartently Bali incorporates ZDMI technology into the somfy motors. Here's what I've found. As to why your remote is waking up every 3 minutes, I don't have an answer. It's best to talk to Bali customer service. Somfy makes a Z-Wave Digital Motor Interface (ZDMI) that converts Z-Wave signals into motor commands for Somfy motors. The ZDMI can be used to retrofit existing motorized window coverings. How does the ZDMI work? The ZDMI connects directly to the motor for power It receives Z-Wave transmissions from a home automation system It converts the Z-Wave transmissions into motor control commands It receives feedback from the motors and sends it back to the Z-Wave network ZDMI compatibility The ZDMI is compatible with Somfy's Sonesse 50 ILT2 (AC) and Sonesse 30 RS485 (DC) motors It can be used to integrate Z-Wave control to existing motorized window coverings It can be used to control up to one motor at a time ZDMI technical specifications Maximum range: 75 feet, Operating temperature range: Ambient, Frequency: 908 MHz,
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Do you have Bali or do you have Somfy blinds? In your previous posts you mention Somfy, and in your last post you mention Bali. They use different protocols. I'm only familiar with Somfy.
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Somfy has always used a technology called RTS (Radio Technology Somfy) which is an RF protocol. It's also possible that the Somfy RF technology uses Zigbee. I'm not aware of a Zwave Somfy motor. The Somfy blinds always required a RTS to Zwave interface. It's possible that whoever installed your blinds also installed an interface. It's probably best to speak with your installer. How are you controlling your blinds, are you only using the battery operated remote that came with the motors?
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What interface are you using between the shades and the EISY, i.e. ZRTSI
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Here's an example If you want to partially disable the light sensor (see attached screen shot example): Put the sensor into the lnking mode In your EISY on the tri-sensor device window: Set parameter number to 24 Set parameter value to 32767 Set byte size to 2 Then click on set configuration I use the Zooz temperature and humidity sensors. They're small and compatible with the EISY Zooz 800 Series Z-Wave Long Range XS Temperature | Humidity Sensor ZSE - The Smartest House