Everything posted by Techman
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cant upgrade packages / software
Take a look at these update instructions Update process for eisy and Polisy devices - Previous Releases - Universal Devices Forum If you have UD Mobile, try the update from it.
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KeypadLinc "Could not read config file"
Removing power is different from the Reboot as its clears out the memory The upgrade to 6.0.5 would not have caused the problem Most likely you had a corrupted link table in the KPL. Usually a restore device would correct that. You can check the device link tables by running diagnostics for the device, then click on compare to compare the link tables stored in the EISY with the tables stored in the device. If you see a mismatch then a restore device should correct the mismatch. If there's no mismatch and you still have a problem then a factory reset would be appropriate.
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KeypadLinc "Could not read config file"
Try removing power from the EISY for 15 seconds. Are you on windows or a mac
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KeypadLinc "Could not read config file"
Try creating a program such as the one I attached. The actual values may vary depending on the KPL fiermware version
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Zwave unresponsive after power failure.
When you get it resolved can you post the fix
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Zwave unresponsive after power failure.
Probably best to submit a suppport ticket. It could be a hardware or a firmware issue. https://www.universal-devices.com/my-tickets
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Zwave unresponsive after power failure.
It's possible the the power surge may have damaged the Zwave board Try HEALING NETWORK If you have a recent zwave backup you can try doing a Zwave restore Do you have a spare Zwave device you can install to see if the board is still working?
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Zwave unresponsive after power failure.
Try removing power from the EISY for about 30 seconds Make sure that Zwave support is set to on under the configuration tab
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Nested If's?
You can't have an IF statement in the THEN or ELSE statement You can split it up into two programs
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Report Greenhouse Temp. when >95F
You're setting the variable after you send your message. Move the variable line up before sending the notification. What are the contents of "Z-wave T Hot". You should be sending the "$i.Greenhouse_T" which is your temperature
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Report Greenhouse Temp. when >95F
The EISY/POLISY can only send email notifications. The carriers no longer support email to text notifications Post a copy of your program
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UDM often seems out of sync with devices/scenes
Try rebooting your controller. 16.3 works flawlessly on Android. Also try clearing the cache on UDM
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ZSE50 - Power Outage Detection
I use the Zooz ZAC38 which also has a built-in battery. The EISY and the EISY-UI doesn't not show "AC Mains Reconnected", but the work around is if your program doesn't show the AC Mains Disconnnected then assume you have a power restored.
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How to find my current EISY software version numbers
You can view the EISY config file from here: https://eisy.local:8443/WEB/sysconfig.txt click on ADVANCED, CONTINUE to eisy.local (unsafe)
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Keep a local login. Seems I only have Portal access
To add local login to the admin console click on ADD, then add the following URL https://eisy.local:8443/desc and then click on SAVE.
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How to migrate from ISY994i/ir to EISY
I'm not aware of a way to view the CPU or processes. To view running programs click on PROGRAMS | SUMMARY and look at the ACTIVITY column I would first clean the SD ard
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How to migrate from ISY994i/ir to EISY
The SD cards have a tendency to fail after time, howerver you can try removing power from the ISY, then remove the SD card and clean its contacts with a soft eraser. The contacts are prone to oxidation and cleaning them restores connectivity. Also look for programs that may be running in a loop
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How to migrate from ISY994i/ir to EISY
@johnstonf What type of devices are in Motion3 and Vacuum program with the out of memory? Can you post a copy of that program. You should correct all the errors in the 994 before migrating
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IoX finder
I'm a Windows user, in windows you can hold down the control key when closing the window to set the size, not sure about the MAC As @Geddy suggested you should try to locate the .STATE files and delete them. The will rebuild the next time you open the launcher
- IoX finder
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How to upgrade EISY when my IoX version is 5.8.4
It's best to open a support ticket My Tickets - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform
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EISY 6.0.5
Under the configuration tab, is the zwave box set to ON
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Upgrade from ISY994i to eisy v2
It's best to send an email with your question to: sales@universal-devices.com
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ZWave LR support
Even though the Zwave/Matter board is Zwave LR certified it appears that the current software doesn't support LR. I have an open ticket and should know more next week and will post the results
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eisy FEEDBACK
It's possible that your Insteon mesh network is marginal, or that you have noise on your powerline that's interfering with the Insteon signals . How many dual band devices do you have in your system. If everything was working prior to moving over to the eisy try doing a restore device on the insteon devices that aren't working properly.