johnstonf

I did not set or change these options... I didn't even know they existed until @Guy Lavoie pointed them out

Sounds good 👍

Maybe you can move this post over to there.

Yay, by setting the timeout to 3 minutes and the speed to 10, I was able to get it through, I don't know what other parameter values would work, but these did work. It actually went pretty fast, so I'm thinking maybe the speed helped. Thanks!

Thanks... but still dead-ended... (Have you actually added LR devices this way? } I'll try your other suggestions...

To be honest, this whole Zwave (mesh and LR) has been a disaster on the EISY. I have had trouble tickets logged about my locks, and I don't 'reply in time' so the ticket gets closed... big waste of time to go thru the rigeramo when I'm nuts busy... this ain't supposed to be my full-time gig. I thought LR would be figured out. Anyways with my locks disaster (they were working fiine on my ISY994 (WTF?), I moved my two most critical locks over to a Raspberry Pi with a battery backup, running Home Assistant just on Wi-Fi. Just a simple test, a the time, and I've kept it that way because it works so pristinely. I just added this ZooZ LR, and it took me less than 60 seconds for it to be added. I can't believe the time it is taking on this EISY to get things set up. I'm a wee bit of a hacker, but this is getting ridiculous. Anyways, I have a couple of pictures up to show my quick little setup that I did two months ago that I've never stopped using because it works so well. It just sits on my dining room table and runs and runs and runs.

They went through the whole process again, same outcome. I ran this through Claude, and this is what it came back with. Does this help?

👍

The parameters seem to be inaccessible and grayed out, how did you do it? What is the procedure to remove the profile?

Nice device, two separately controlled outlets... Yeah, I was going to suggest that you buy one from Amazon and, if you don't have good success with it, return it within 30 days. ZooZ double plug ZOOZ model Zen14 800LR Search: USA link: outdoor double plug ZOOZ model Zen14 800LR Founf this link: https://www.amazon.com/Z-Wave-Outdoor-Required-Assistant-Hubitat/dp/B0BHC73DLB/ref=sr_1_1?crid=31HS6DJ2YWKL&dib=eyJ2IjoiMSJ9.wgFyIGxmzfquXbdXdGUNYktDfVv0N7gM7HOfhfjXC2NUYBD_br4cYdwj1U2w5B7unInSJ35CtKyiJKDunjmNRKvvSksJBio0ff0UMc73OeA.S-xthUsdjgOc6IbVtL199RaJCsucuQoaEnQEhUkQjWA&dib_tag=se&keywords=outdoor+double+plug+ZOOZ+model+Zen14+800LR&qid=1792812438&sprefix=outdoor+double+plug+zooz+model+zen14+800lr%2Caps%2C197&sr=8-1

Followed this to a T, and it failed the same way again. I have a screenflow and logs attached. Screenflow: https://youtu.be/UiMYUan1zns Logs: Attached combined-logs-2026-10-24T00-28-13.zip

I didn't have to check off the long-range option...

I don't know if this short video helps? https://youtu.be/D7nxfQyJ8go

I need to be a little bit careful answering this because I'm not sure. It seemed pretty smooth, and I didn't have to answer anything about license or use ZSniffer to get these options that I've shown in the screenshot, is that what you mean?

I didn't know about factory reset! (I did it successfully, but still same timeout... "Discovery Timed Out") I'm quite sure it's actually seeing it, but just not finishing the interview.