stevehoyt

just a followup for anyone interested. It was a corrupt PLM. I restored it and the motion sensors are working as expected. Steve

I should have been more clear. I did the upgrade Thursday. The motion sensors are detecting motion. I can also still change their configuration, if I hold the set button. It just that their status no longer shows up in the ISY admin console. Could it be a PLM problem? Should I try restoring it? Thanks

Hi I just upgraded both my isy and admin software to version 4.6.2 from 4.5.4. The upgrade went fine except, now nothing shows up in the current state window for any of my motion sensors. They are the old version 2842-222 and have been and still are working fine. However since no status appears, my programs using the status field no longer work. Does anyone have an idea what might be wrong? As an aside, I also bought a new sensor, the 2844-222. I was able to add it using the device type for the old ones. It's state window also shows up blank. Thanks

i used this it works great http://www.smarthome.com/72800/Elk-Heav ... 200/p.aspx

that is the problem i can't tell what is doing it... In the first case the one that happened with the program....I long ago deleted the program and there is no program i can find that runs when the light turns on. in the second case it appears as though the appliancelinc has added it self to my sunset scene. Yet if i check the scene it is not part of it... Steve

I have recently had issues with devices turning on and off when they should not. The first case was during christmas when i use a lamplinc that i had not used for awhile. It would turn on at 11 am each day and off at noon. I remembered, just by chance, that an old appliancelinc which was previously used to control my pool sweep had just such a program. I had deleted the program long ago but also remember having had problems deleting it. I suspect they were related to using safari as my browser. I got numerous errors deleting the progarms and folders and just forgot about them. I think somehow the isy associated the appliancelinc with the lamplinc. I now have gone back to my normal non christmas mode and suddenly an appliancelinc that is not part of my sunset scene turns on like clockwork at sunset. I suspect somewhere along the way some database has gotten corrupted but have no idea where to look. I have verified that the devices are not in the sunset scene and in the preivous case that the program is gone. Can you offer any suggestions on how to troubleshoot this? I am running 3.3.8 on an isy 99 Thanks

FYI I have been doing what you want via the Pentair Screenlogic interface except for the interface from the pool to ELK and am satisfied with it... It is fun to have the pool heated when I get to the vacation home and to monitor how much the renters use it when it is rented

Thanks Lee I had thought of doing a factory reset but did not as it happened in 2 lincs. I just did a reset and restore and all is back to normal.

I have recently encountered a weird problem with 2 of my 6 button keypads. When I turn on a light with the on button on the keypad linc, on one of them the C and D buttons now light up even though the scenes associated with these buttons are not turned on. On another Keypad linc when I turn the light on the B and C buttons light and again the scenes associated with these buttons are not on. If I turn the light on via the admin console I don't see this behavior. I have tried restoring the keypad and it had no effect. The only thing I have changed recently is to upgrade to 3.1.2, though I cant understand how that would cause the issue. I initially thought the keypad went bad but now the behavior is occurring on 2 of them. Could the links in the PLM have gotten screwed up and cause this? Does anyone have any ideas what might be causing this? I don't have any spare keypad lincs to switch to see if in fact it went bad and the fact it now occurrs on 2 of them leads me to believe it it not the keypad Thanks

Thanks That is what I suspected was the case

I have noticed that my heat/cool state does not reflect the status of the furnace. For example my furnace is running, but when I look in the admin console is shows it as being off. Looking in the log I see that the message was never receiived from the thermostat that it turned on. This may be related to my network or problems I am having with the dongels, that is not my question as I am working on that. My question is I then do a query on the thermostat and the status does not change. Looking in the log I see that the current state is not returned when the query is done. Is this normal? Is that not a value able to be queried or is it a bug somewhere. Thanks

I have added 2 additional Venstar thermostats today one went in correctly and without an issue. The second hangs about 75% into adding the device with the green writing icon on the thermostat. I get the error Socket open failed java.io.IO Exeception An existing connection was forcibly closed by remote host. It hangs the admin console and I have to reboot the ISY to continue. Do I have a bad dongle or any ideas what to do? I have model 2441V version V.91 The thermostats both are 2491T1 T1700 with the humidity sensor not soldered out yet. I am at version 2.8.16.

The thermostat is in program mode.....and running currently heating In the HTML page I see Program Heat Setpoint blank Status 69 (correct as temp is 69) H/C Fan off Fan Auto Humidity 2% In the admin console I see Current State 69 Setpoint 71 Humidity 2% ( Sensor soldered out so ok) Thermostat Mode Program Heat Fan State Auto Heat/Cool State off ( even though it is running and I just did a query on it to refresh it) It is odd that status of admin console and HTML page do not match for the setpoint..... Below is the log info for the last couple hours....As I look at it quickly it seems... From the log it appears that either the status is being sent and lost due to transmission issues ( though I am not having many of these issues lately ) as it lost the heat on that happened about 8:02 when I set the setpoint up or the dongle is not responding correctly. Note the query done at 9:02. I have posted another post in the the thread about dongles hanging. I need to power off mine every week or so to get it running again I will let you look at the log and see what you think. Thermostats / Thermostat Family Room - Main Heat/Cool State Heat On Mon 2011/02/21 06:01:59 AM System Thermostats / Thermostat Family Room - Main Heat Setpoint 70░ Mon 2011/02/21 06:02:01 AM System Thermostats / Thermostat Family Room - Main Status 62░ Mon 2011/02/21 06:12:50 AM System Thermostats / Thermostat Family Room - Main Status 63░ Mon 2011/02/21 06:18:13 AM System Thermostats / Thermostat Family Room - Main Status 64░ Mon 2011/02/21 06:26:47 AM System Thermostats / Thermostat Family Room - Main Status 65░ Mon 2011/02/21 06:36:26 AM System Thermostats / Thermostat Family Room - Main Status 66░ Mon 2011/02/21 06:49:17 AM System Thermostats / Thermostat Family Room - Main Status 65░ Mon 2011/02/21 06:52:31 AM System Thermostats / Thermostat Family Room - Main Status 66░ Mon 2011/02/21 06:53:38 AM System Thermostats / Thermostat Family Room - Main Fan State Auto Mon 2011/02/21 07:01:51 AM Program Thermostats / Thermostat Family Room - Main Status 67░ Mon 2011/02/21 07:20:31 AM System Thermostats / Thermostat Family Room - Main Status 66░ Mon 2011/02/21 07:26:58 AM System Thermostats / Thermostat Family Room - Main Status 67░ Mon 2011/02/21 07:29:08 AM System Thermostats / Thermostat Family Room - Main Status 66░ Mon 2011/02/21 07:30:14 AM System Thermostats / Thermostat Family Room - Main Status 67░ Mon 2011/02/21 07:39:53 AM System Thermostats / Thermostat Family Room - Main Status 68░ Mon 2011/02/21 07:49:31 AM System Thermostats / Thermostat Family Room - Main Status 67░ Mon 2011/02/21 07:50:38 AM System Thermostats / Thermostat Family Room - Main Status 68░ Mon 2011/02/21 07:52:48 AM System Thermostats / Thermostat Family Room - Main Status 67░ Mon 2011/02/21 07:54:58 AM System Thermostats / Thermostat Family Room - Heat Status Off Mon 2011/02/21 08:01:58 AM System Thermostats / Thermostat Family Room - Main Heat/Cool State Off Mon 2011/02/21 08:01:58 AM System Thermostats / Thermostat Family Room - Main Heat Setpoint 65░ Mon 2011/02/21 08:02:00 AM System Thermostats / Thermostat Family Room - Main Heat Setpoint 69░ Mon 2011/02/21 08:03:23 AM System Thermostats / Thermostat Family Room - Main Heat Setpoint 71░ Mon 2011/02/21 08:03:27 AM System Thermostats / Thermostat Family Room - Main Status 68░ Mon 2011/02/21 08:17:39 AM System Thermostats / Thermostat Family Room - Main Status 69░ Mon 2011/02/21 08:53:57 AM System Thermostats / Thermostat Family Room - Main Status Query░ Mon 2011/02/21 09:02:20 AM Web Thermostats / Thermostat Family Room - Main Status 69░ Mon 2011/02/21 09:02:21 AM System Thermostats / Thermostat Family Room - Main Thermostat Mode Program Heat Mon 2011/02/21 09:02:21 AM System Thermostats / Thermostat Family Room - Main Heat Setpoint 71░ Mon 2011/02/21 09:02:22 AM System Thermostats / Thermostat Family Room - Main Humidity 2% Mon 2011/02/21 09:02:22 AM System

I have model 2441V version V.91 The thermostat is a 2491T1 T1700 with the humidity sensor soldered out I have noticed for a number of releases that the setpoint does not show up in the device HTML display. It does show up in the admin console. I have tried a query of the device and it does still does not appear. Also in the admin display, now and then, I do not see that the heat is on when it is running. A query on the device also does not correct the problem I upgraded to 2.8.16 and still see the problem. Has anyone any idea as to why?

I have a similar issue but assumed that was the way it was supposed to work so have ignored it. I have a program that runs every time I reboot. It is not set to run at startup. It is set to run if the status of a keypadlinc is off which it always is when I reboot. If I change it to run only if the condition of the button is set off it does not run at startup. It happens to be the only program that checks the status of buttons, all other programs use timed events or condition changes.

It was the system busy issue. I stopped using the url referenced in the post of March 6th when I installed 2.7.13. I assumed the fix was in it. My mistake I will go back to using the url. Thanks

I was attempting to make to delete a device from a scene this morning and could not get the right mouse button to come up. After a bit of trouble shooting I found that the issue is related to how close to the end of the my lighting list the device is. When I renamed the scene so it was in the middle of the list, of all my scenes, the right button brought the menu up. The problem then shifted to other names at the end of my list. It appears that it occurs on items that are in the last 2 to 4 in my lighting list.

Just to let you know I had the same issue again with 2.7.13. Let me know if there is any test you want me to run.

Hi Just wondering if you have any thoughts on this? Thanks

Michel Can you comment on the implications of increasing the retry count you mention above. Would there be any serious side effects by raising it to say 5...... I am still seeing random communication errors, very few maybe 1 every 2 or 3 days and was thinking of raising it after seeing your comment above Thanks

Sorry I should have made this clear. I had been doing a hourly "query all" via a program just to record the current status of all devices. In 2.7.? it returned the status of all devices. In later versions, it seems to act as you describe, only returning changed statuses. If that is the preferred way, then maybe we could have a option in the program to choose whether we want all or only changed status values to be returned. Thanks

I am posting this again as my problems in a similar thread have been fixed but am still wondering about this issue. In earlier versions of the ISY software, a Query All returned the status of all lights regardless of whether it had changed or not. After upgrading to 2.7.10, and you fixing some logging issues, it now returns just the status for Insteon devices whose status has changed since the last "query all". I find it useful to know the status of all lights to make sure my programming is correct, track thermostat levels and to trouble shoot communication issues. Is there a reason for this change that I am missing Thanks

Just as an FYI it is still happening in 2.7.12... although the frequency of the failure has dropped now only every 2 or 3 days

I am running the ISY on a Windows 7 32 bit PC using Norton. The windows firewall is off and I have configured the ISY as a fully trusted device in Norton. Steve

I experienced the hang again today. I was able to clear it by exiting the admin console and clearing the Java cache. I was using safari. As I mentioned sometimes clearing Java cache fixes it sometimes I need to reboot the ISY only...not the PLM. To answer your questions I was able to turn lights on and off in the devices HTML screen. When starting the admin console it was stuck in the system busy state with the Windows 7 revolving circle. No status' appeared for any of the devices. It looked like it was stuck trying to update them. I was able turn lights on and off in the admin console and navigate the tabs, make program changes etc.. All works fine (although very slowly many seconds between clicking anything and a response) except no status appears, ever, even when I bring the MY lighting screen up in the admin console. The log has hundreds of these entries. 0 null Sat 2010/02/27 05:00:04 PM System -5012 0 null Sat 2010/02/27 05:00:04 PM System -5012 0 null Sat 2010/02/27 05:00:04 PM System -5012 0 uuid:00 Sat 2010/02/27 05:00:04 PM System -5011 0 uuid:00 Sat 2010/02/27 05:00:04 PM System -5011 0 uuid:00 Sat 2010/02/27 05:00:04 PM System -5011 0 uuid:00 Sat 2010/02/27 05:00:04 PM System -5011 0 uuid:00 Sat 2010/02/27 05:00:04 PM System -5011 I hope this helps narrow it down. Steve