I have been running version 2.7.0 on my ISY 99i for many months and have not had any problem reading the log in excel or clearing it.
I recently had to replace my modem and as the house is 500 miles away had not had access for about 4 months.
I now have reestablished my remote connection and all is working as before except I no longer can clear the log file.
I have searched the topics database and saw the one suggesting to clear my Java cache, which I have done, in addition to rebooting the ISY. Neither has helped.
Also in the period when I was without a remote connection I upgraded to Win 7 from Vista.
Anyone have any other suggestions as to the cause of the problem?
Thanks