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Javi

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About Javi

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    Denver, CO

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Community Answers

  1. First question is if the plugin in slot 18 is your plugin. Then my guess is the NLS is written programmatically and something has gone wrong.
  2. I don't think this error will affect functionality, but there may be something missing or invalid in a plugin's definition files. The plugin in slot 18 has an NLS file (en_us.txt) which appears to have many lines with something like ND-str-1 which is invalid as all prefixes with "ND-" should be followed the NodeDef ID then by "NAME" or "ICON", i.e. "ND-nodeDefId-NAME=Lamp Switch" If you pull the file we can see the exact errors /rest/profiles/family/10/profile/18/download/NLS/en_us.txt
  3. This can be enabled in the app, Go to the controller's settings > Program and Variable Settings.
  4. Use the production version, non- production is for testing.
  5. There is. It's called iTach IR. See https://forum.universal-devices.com/forum/324-itach-ir/
  6. That look correct, RUN IF (Set RUN IF) should be triggered on geofence enter. The program itself needs to be disabled or it will run at the time in the IF condition. This can be tested when the time is valid by pressing Trigger Enter Command. Note that geofences may take a couple of minutes to trigger so the radius may need to be larger.
  7. Take a screenshot of the Geofence setup in UD Mobile which show the command. The command should be RUN IF (not Enable, Run Then, Run Else) on the Program. The program looks fine, but needs to be disabled or it will be triggered by the time change.... unless that is what you want.
  8. Please show the UD Mobile setup. The program should be disabled to prevent the program from running automatically. And UD Mobile should execute"Run If" on the program.
  9. Noted, similar issues/features are planned as firmware upgrades.
  10. It appears move to folder was left out after the latest app refresh. We will try to re-enable this feature in an upcoming version.
  11. I've seen this a few times over the years usually caused by a program running in an infinite loop after the upgrade. Sometimes the ISY works until the program starts then the load of the loop overwhelms other processes. I have many times encountered the Factory Query program was the culprit. It was "corrected" by the user to run itself causing an infinite loop. However it could be any program.
  12. Please be more specific, maybe a screenshot of the issue?
  13. Very likely the Local IP Address is incorrect. Tip: reserve IP addresses in your router if you have more than one eisy, then use the numerical IP address in UD Mobile, not eisy.local.
  14. Do you get errors when opening the Admin Console? Does the Admin Console show changes to device state (not initial status, but state changes)? It looks like the event subscription is not working for some reason. Possible the firmware upgrade did not complete, may require forcing the upgrade to reinstall. Did this start after the firmware upgrade?
  15. Is this for a single device or all devices? If a single device does it work from Admin Console? Based on the screenshot It does not look like no devices are showing status besides programs. Is this true? What is your firmware?
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