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Javi

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  1. Javi replied to Techman's topic in UD Mobile
    It should respond.
  2. Javi replied to Techman's topic in UD Mobile
    It does, but it is actually a scene used so eisy can observe status of all devices. Icon is a monitor, see @Geddy 's image.
  3. Please update to 6.0.4. Sync should not be slower, but there is less info is shown in progress, so current process remains longer. Manual delete of eisy Node Properties databases may be required. However a firmware upgrade usually fixes this also. If not fixed by 6.0.4 please open a ticket.
  4. Javi replied to Techman's topic in UD Mobile
    It may be a different name like "ISY" or "IoX" depending on when the original file was created or if renamed. Icon should look like a monitor.
  5. Javi replied to Techman's topic in UD Mobile
    @Techman , I misunderstood the request. You are trying to send all off to the ISY scene. We do not show this scene in UDM as it would likely cause confusion. The work around used by @IndyMike sends the same command to the ISY Scene.
  6. iOS version is in review now, so likely live in the next 1-12hours. If this does not correct the issue, please open a ticket, include UUID
  7. Not normal, but cannot test on 6.0.3 as the current patch is 6.0.4 which has bug fixes. Also UDM 1.4.15 is awaiting apple's review so should be released soon, so also worth a try after upgrading to 6.0.4. If issue persists after upgrade try to disable each of the controllers to check if it is isolated to one (Home Tab Menu > Controller's Settings > System Settings), cancel requests to synchronize. The reason is one controller may be publishing too many status updates causing UDM to appear slow for both controllers.
  8. I can not replicate this behavior, both Conditions and Actions show the path in Admin Console on my eisy. Are you sure the device is in a user-created folder, not the main folder? The default name for the main folder is iOX, but may have been renamed by user, the icon is a monitor. If in this "folder" it is at root.
  9. Adding comment in case others users are trying to isolate issues with some z-wave devices, specifically this happens frequently with some brands of z-wave locks. See https://wiki.universal-devices.com/UD_Mobile#Schlage_Locks
  10. Javi replied to Techman's topic in UD Mobile
    I must agree with @Guy Lavoie .
  11. Update: if this is z-matter use: /rest/zmatter/zwave/node/<nodeAddress>/security/user/<userNumber>/set/code/<pin> /rest/zmatter/zwave/node/<nodeAddress>/security/user/<userNumber>/delete Note that there is no validation from the device, so if it does not work the device may need to be awake. This is also true in Admin and UD Mobile.
  12. Should be fixed in UDM for iOS v1.4.15
  13. We do hope to have for UD Mobile soon. It can be done remote. Get the url to ISY from my.isy.io then append the paths mentioned above then enter in a browser. Note that 3511 is the code and <userNum> is the user number.
  14. Javi replied to SHM's topic in UD Mobile
    I believe issue was resolved. Please let me know if it persists
  15. Should have been fixed in iOS a few weeks ago, todays Android release should resolve the issue after sync.

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