ctviggen1

Thanks, I'll try that when I get home (I'm at work). For the power down, is this just a removal of the power plug? Or does the admin console have a shutdown? (My EISY is in a place that's a bit tough to get to.)

I upgraded to 5.6.4, and now nothing on Zwave works. I'm not sure it was the upgrade, as the front lock MIGHT not have been working before then. I have limited Zwave, only one light, ceiling fans, two locks. I cannot control or query these from the admin panel. I was getting various errors when I queried these. Current error for queries is "Request failed". How can I test whether the Zwave module/card works? Or whether it's the software?

This particular upgrade was weird, because my admin console did not go away. Often, the system reboots. This time, I got the same message that you did, that the system had to reboot, some minutes into it. Also, the "Upgrade packages" is a little strange, since it doesn't necessarily mean "install new firmware" (since there's also an "Upgrade BIOS" button -- aren't firmware and BIOS the same thing?

That's an interesting idea. I have never used variables. I'll have to look into these. I have not set up UD Mobile yet. Mainly because we run everything through Alexa, which my wife also has on her phone and she can control everything too. At some point, I'll get to installing that. I'm too far into Alexa to stop now. We can say things like "watching movie", and a bunch of lights go off and on for movie watching; my kids use it to turn on/off lights and their ceiling fans; we have a "dog lights", which turns on at least 4 different sets of lights to light up the area at night while the pup goes out. I resisted Alexa for a long time, but once you get used to it. it's hard not to have it. I also don't know what will happen when we sell the house. Most people wouldn't know how to program the EISY. I have an MSEE, so it comes relatively easy to me. For the program I'm using now, I realize I can also disable some things while we're away, like a towel warmer. Nice to have when you're here (and dries the towels during the summer), but a waste of energy when you're not.

I have a bunch of "away" programs I use when I go on vacation. Like "upstairs hallway away", "master bathroom away", where I turn on/off lights to make it look like someone is here. I enable these before vacation and disable them after vacation. I want to create one main program where I enable all of them, then disable all of them. Currently, I'm just enabling all of them in the "Then" part of a program, then disabling them in the "Else" part of the program. Is this reasonable? If I want to run the "then" part of this program manually (eg, through the Admin Console), can I do this? If so, how? I will likely add this to ISY portal and use Alexa to turn everything on, because I'd like to test this so I can create another similar program (eg, "getting back late" or "going to dinner"). (I would use something like "going on vacation" as the key words.) Is there any reason NOT to use Alexa?

So,I found what was zwave on the Isy portal, then looked at the terms I used for each one. I removed those terms from Alexa using the app, then removed the zwave item from the portal. I did that for the 5-6 zwave items I had, then added in the "new" zwave items to the portal, then had Alexa find new devices. This worked.

Sorry, the end of the school year with two teens, both in different plays from different schools, is brutal. This weekend, for instance, we have dance recital, this week we had many longer dance classes, an award ceremony for my wife, .... That does appear to be the problem. Since I do this so rarely (as in never, I think(, how do I correct this? Something like this? 1) remove everything that's zwave from the ISY portal 2) remove those same zwave devices from the Alexa app 3) "reinstall" the zwave devices to the ISY portal 4) Have Alexa find new devices Does this sound correct?

Yes. ALL of my Insteon works fine through Alexa. The ONLY zwave I have that's controlled by Alexa are my ceiling fans, three of them. NONE of those work through Alexa.

I upgraded to the EISY. I have GE Z-wave in-wall smart fan controls (Jasco 14287). I can control the fans through the EISY. Alexa through the ISY portal, however, says that the hub is not responding for any fan. What do I do to fix this?

Well, the EISY wanted me to update, so I did...and it wanted me to reboot, so I did...then I couldn't log in to Polyglot. Tried two browsers, Firefox and Google's. It's tricky. I rebooted by removing the power from then plugging the power back into the EISY. My normal browser (Firefox) did not work. But Google's did work. I can get back into Polygot. And it's at version 3.1.23 By the way, are there threads for all of these? For instance, there's a Harmony Hub that looks interesting. Now, I just need to get the time to figure out what I want and configure it.

The problem (or benefit, depending on how you look at it) is that my ISY was pretty old (10 years?) and was still running well. No real issues, other than Zwave to the front door lock. And had I moved the ISY to where I put the EISY (in the basement ceiling, about halfway into the house instead of in the basement on the far side of the house relative to the front door), I might not have needed the EISY. But I also realized I had to upgrade at some point... And the Polyglot looks very interesting. There's a lot I could do with that.

Thanks, all. What I had to do was remove the power from the Eisy and then put the power back on. There were no error messages at all. Basically, no matter what password I used, the login screen just sat there, with no evidence anything was happening or had been done. The version is 3.1.22. I did not see a way to update this. Does this update when you update the Eisy?

Following the steps there does not help. I get the same errors. (In fact, they are the same exact steps I've taken....many times.)

I've gone from my ISY 994i to an EISY. I migrated everything from the ISY to the EISY. How do I remover the ISY from the portal? And what do I do with a perfectly functioning ISY with zwave? Just put it in the local electronics recycling?

I'm trying to log in for the first time. I go to the IoX launcher, then for the URL, I open "Polyglot V3 (PG3)", and that brings me to https://192.168.x.xx:3000/. The first time I attempt to login, it brings me to the login for the ISY portal, which seems to work (?), but then I get back to the https://192.168.x.xx:3000/login, which asks me for my username and password. 1) Which username and password? (The EISY's or the ISY portal?) (Neither seem to work.) 2) Should I be seeing something different?

Thank you very much. Do you know if there is a Polygot for dummies? I see there are some great extensions/node servers, including notification, but they all say something like "Install from the Polyglot store." What Polyglot store? Where is it? (I couldn't find it.) By the way, I won't be using the Zwave smoke alarms. My thought was because we have something like 8 wired alarms, I'd just replace the alarms with wireless by putting the new alarm over the electrical box. But the Zcombo states the following: "Do not install this unit over an electrical junction box. Air currents around junction boxes can prevent smoke from reaching the sensing chamber and prevent the unit from alarming. Only AC powered units are intended for installation over junction boxes." I can't see having 8 covered electrical junction boxes AND 8 other smoke alarms.

For the notification node server, is there a page/guidance about how to install and use this? When I search (Duck Duck Go), I find threads about it, but they seem mainly discussions of errors and/or programming. Nothing to tell me how to install. I did find this: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Instructions But I'm not sure if this is the same thing. Thank you.

Interesting. I'll attempt to determine what mine actually does in a failure condition (eg, I wait for it to shut and purposely make it so the deadbolt won't be aligned with the hole, so the deadbolt won't get into locking position). I know it gives an audible alarm, but I don't know what happens from an electronic reporting point of view. I move the position of the eisy relative to the ISY 994i. This shows the location in the basement's ceiling where I put the Eisy and zwave and PLM. That outlet was there for some reason , and wasn't being used. The beam with all the cables is the main beam running approximately through the middle of the house. And this shows the rear door with zwave lock, and the relative location of the Eisy (look above the pole). You can barely make out the top of the ISY994i, just above the blue pillow (the ISY was mounted on the drywall in the set of shelves). I moved the Eisy about 15 feet closer to the front door (on the side of the house opposite to the door that's shown in the basement). So far, it has not failed in shutting either the basement door shown or the front door.

Allow me to continue. "You may also note that there are 4 screws included. After trying these in various holes of the mounting plate, you'll see that two of them fit two holes, which align with female holes on the Eisy to allow the Eisy to be mounted to the mounting plate. What are the other two holes for? You'll have to find out yourself. If you have a Zwave add-on, you might be concerned that the add-on will be affected by the mounting system. Do not fear! We have created the mounting system so that the Eisy is raised such that the Zwave add-on will not impinge whatever surface to which the mounting plate is attached. We have also included, in its own plastic bag, a pink "thing". Is it double sided tape? Or what is it? No one knows."

The post by Javi worked for the Alexa integration, which is mainly what I care about. No matter what I do, I cannot get the app to work. I cannot get it to work by saying I have Polisy, and even taking a picture of the back for eisy, I cannot get it to work. Moreover EVERY TIME I press a key on my phone, I get a "Could not match section" error with an OK button. EVERY TIME. Try typing in 192.168.xxx.yyy by pressing 1 then OK, then 9, then OK, then 2, then OK, then accidentally hitting m, then OK, then delete, then OK... As for the code, GIVE ME SOME INSTRUCTIONS FOR THE LOVE OF GOD!!!!!!!!~!~!!!!~!~~~~ Whoever designed the packaging went to the Apple school of "we're not going to tell you anything, you have to figure out everything." Can I plug my Insteon into any USB port? No idea. Can I plug my Zwave board into any USB port? No idea. DO I NEED TO TAKE A PICTURE OF THE BOTTOM OF THE DEVICE? No idea. Instead, this is what you get: Where does it say that I'll be using a code on the bottom of the device? It says freaking NOTHING. I'll help you. Here's some text you can add: Note. If you are using an Insteon PLM, you can plug our overpriced cable system into any USB port. If you are using our Zwave add-on, you can plug this into any USB port. If you are going to use the UD app, and will not have access or have limited access to the bottom of the Eisy, please take a picture of the bottom for the QR code that is there. This QR code will be used later to ease set up of the UD app and the EISY. There. That will make people like me -- who have zero time to do this crap -- happier.

I don't know who the #$#% thought that having to scan the BOTTOM of the Eisy was a good idea, but it's not. My EISY is attached to wood in my basement. And even when I get my ladder, unhook everything, and scan the BOTTOM of the EISY, it still doesn't work.

Get the following error: "ISY [UUID] is not approved in the admin console." Any idea on how I can correct this? I just migrated from my ISY994i to EISY. That seemed to go well, both Insteon and Zwave are running. But the migration of the portal is not working.

Thank you. The other detriment I've found with these locks is that getting them to reliably go through the opening in the plate is a challenge. Even adjusting the bottom latch so that the deadbolt SHOULD align with the opening in the plate (if the latch latches), they don't always. This is where an error message would be good. I'll check out the other forum.

Thank you both. How long of a USB cable could I use? I ended up ordering everything this morning, mainly because my wife was not happy the front door wasn't locked. Might be here on Saturday. If so, I'll update the results once installed, though the issue with the front door is that it works most of the time. The failures are intermittent. By the way, for both the locks and the fire/smoke detectors, it would be nice if the eisy would alert you to errors. Is this possible? If so, is there any documentation about how to do this?

You know, if the eisy has longer or better zwave range, I think I have to make the transition. I have two zwave locks, one on the rear door in the basement, a few feet away from ISY994i, and one on the front door, which is on the first floor (above the basement) and on the other side of the house from the ISY. The front door is and always has been sketchy. Last night, it did not lock. And I have many outlets near it and around it with zwave repeaters. I think the problem may be bridging the distance from the ISY to the front door lock, as the basement has few outlets. (On the other hand, the zwave plug in module/repeater that operates a lamp in our foyer and is only maybe 8 feet away from the lock works flawlessly.) Either I move the ISY into the middle of the basement, possible but would entail running network cable and possibly power, or buy the eisy to see if that helps. (If it doesn't help, I can move it to the middle of the basement.) And at some point, I have to go to the eisy anyway.