ctviggen1

I just upgraded to 2.7.0 (from what version, I'm not sure), and now my programming is gone. File, Restore ISY does nothing. The network of lights/devices still looks correct, but the programming is all gone. If I click on "program summary", I get the error message "request failed". Unplugging and replugging the ISY doesn't help. Any ideas on what I should do?

Hi Michel, I can do this, but my router requests an application name (http, ftp, etc.) which appears mapped to public and private ports. Let me know if you're available sometime next week or in January, and I'll see if I can get you to connect to me. I'd love to get this to work, since I haven't been able to login for a long, long time.

Hi Michel, Don't worry abou the tardy reply, as I can only check here periodically. Could you tell me how to determine my URL? I can determine my external HTTP address, but how would you get past my firewall? My router will allow me to do the following: "The Virtual Server option allows you to define a single public port on your router for redirection to an internal LAN IP Address and Private LAN port if required. This feature is useful for hosting online services such as FTP or Web Servers." Is this what I would use? Thanks, Bob

Hi Michel, This appeared to work for a short time, where it said "negotiating keys" or something along those lines, then the browser (Opera) died. I retried using Explorer and the browser immediately died after attempting to login. Is there anyway to login using the serial port and update/reset the software this way? I'd really like to change the time, because one of our lights comes on at 4am or so, and I think our baby sees the light under her door and thinks we're up. It's no fun getting up at 5am to put the baby back to sleep. Thanks, Bob

I only get the error once, each time after I've restarted my computer. After that, I get a login screen, but I can't login. I do see my program behind the login screen. You had previously helped me debug this. One time, when I was waiting for the wife to come home, I sent you some output files, and then you modified your program to cover the error that was occurring. After that, my ISY worked fine for a while, then I took some time off programming and went to get back in and can no longer get in.

Hi Michel, I am on Windows XP. Verson 5.1, build 2600.xpsp.080413-211:service pack 3. Currently, I get an error: XMLError then something about parsing nodes. The program crashes, then I can restart and attempt to login (whereupon it crashes again). I get a message to update the software, but I can't login to do so.

OK, I uninstalled my spyware program and turned off my virus program. I still get the same results -- trying to login to the ISY kills the entire web browser. Is there an additional step I can take? I'd really like to fix this, because the ISY still has some programming left in it, but the clock isn't set correctly. So, my lights come on at odd times, like at 4am instead of in the evening.

Hi Michel, I tried this using both Opera and Internet Explorer, each time with the same result -- after I try to logon with "admin" for username and "admin" for password, the program terminates (i.e., all windows are closed and the program disappears). Would you happen to have another suggestion? Thank you.

I haven't used my ISY-26 in a while, and I couldn't login. So, I reset the ISY-26 by unscrewing the case and hitting the "reset" button. I did this twice, once while the ISY was not powered and once when it was powered. I held down the reset button for several seconds. Regardless, I get the same error as before -- I can get to the "Authenticate My Lighting" screen, enter "admin" (or "ADMIN") for both the User ID and password, and the screen goes away. Any ideas on how to fix this? Thanks.

I haven't logged into my ISy-26 for many months. I cannot remember my password, and "admin" as username and password does not work (and my normal passwords do not either). How do I reset my password?

I have an ocelot (which I no longer use). I haven't been able to use my ISY yet, but I think it would be better if only because you can put it anywhere on your network. It doesn't have to sit near the computer (and neither does the ocelot, once it's programmed, but to program it you hove to get it near the computer). I'm also starting to move toward fewer x10 components.