johnjces

The screen remains on the Alexa SHS page/screen. John

@Javi Q: Where is this error encountered? (Both of my profiles) A: This error is encountered in Admin Dashboard > Alexa > Select Portal > Tucson ....ERROR: and, Admin Dashboard > Alexa > Select Portal > Show Low ...ERROR: Q: Is the portal account linked to UD Mobile a sub account or main account? A: The portal accounts are linked, (I am not trying to be belligerent or a 'smarty party' as I don't know, but don't they, portal accounts, have to be linked for UD Mobile to work?), and each is a main account. One is NOT a sub account of the other. So to be clear, each is a fully separate portal account. John

Have an isy994i on the latest 5.3.4 version and have right now all insteon devices with spokens set in the portal and all working well with Alexa. I just saw that UDMobile (Android) had an update for Alexa stuff so gave it a try and came up with the above error. Couldn't find anything specific on a search so thought I'd ask. I realize that UDMobile is designed for the newer hardware and the ISY may not work with everything. Is this one of those things? Thanks! John

Please forgive me if I have missed this somewhere, as I have STFed, Googled and etc. on how to make my Alexa a Resource in ISY programming. There's a lot of stuff on resources but nothing that pertains to Alexa as far as I can tell yet it seems others have done it. I have Alexa working very well in my ISY 994i v5.3.4 for doing everything I am too lazy to get up and do and I also have her saying stuff when a device state changes and etc. But doing this forces me to go into the Alexa App and set up this stuff and to setup what I want her to say in response to the device or variable. I have seen some programing that simply has: Resource 'Say something' I am assuming that the words in the single quotes is what Alexa is supposed to speak. I am not sure tho. It just seems 'easier' to have Alexa set up as a resource and tell her what to say in my programs. Where can I find out how to do this? Or does it not make sense when going into the Alexa App you can pretty much do this stuff there. Thanks again for your help!!! John

Geddy, Thank-you! There bigger than life! I was looking too deep. John

YEARS ago, I set up two ISY994i's in two different locations and was able to somewhere name each of them. As an example I renamed one from simply "ISY" to Tucson-ISY and that shows up in the ISY-FInder. Where is this set today? It is on a static IP, not DHCP so nothing assigned there or in my router or HOSTS file. Thanks for any insight! It helps to know which is which easily when using a VPN. John

@ tlightne Yes. I know... But I am not yet using Z-Wave stuff but will eventually. There was a comment about the firmware going into safe-mode without a PLM attached. That is why I am asking if one can still program and setup this ISY without a PLM attached. And if it does go into a safe-mode is it still modifiable? I am trying hard not to screw something up and all this info is a super help! John

One thing I still don't have answered; In order to check versions and get things rolling with the 500 Series ZW+, must I have it plugged into a PLM? Can I work with it in a PLM free mode?

Again, Thank-you sir!! John

Mr. Bill! Thank-you again! There is no hole, per se, but one could be made there. There is no LED in that area that I can decern from shining a light in there from all different angles. The image shows the label as an ISY 994i ZW+ and is supposed to have Z-Wave capability. This is why I get concerned about upgrading as I have no idea if this is a 300 or 500 or what?? And things seem to change. I also do not see a daughterboard anywhere in this unit. Ugh!

Mr. Bill, THANK-YOU! Here is where I get confused. Do I need to TTY into the ISY to do the 4.9.0 firmware install? Or, do I just use the ISY finder as usual to get into it? Then, in either case, where do I find the option of what firmware to install? If using the ISY Finder/Launcher will it come up under the Help, Upgrade? Do I manually install it? In any event, I'll search for the download of 4.9.0 to have. I am just so worried about screwing things up and even reading the wiki I get a bit confused. I am not sure why this worries me so much! What is the worst that can happen? I start over... relearn stuff from years past. Get over and move forward?? LOL But any insights would be absolutely wonderful! What to expect and where to find it. John

Thanks so much for the reply! I shouldn't have mentioned that the ISY was Zwave capable as I don't have anything ZWave capable yet, just Insteon. I know I have to hook it up to my network to communicate with it, but must I hook it up to a PLM in order to restore my backup and fix program issues. When all that is done, can I remove my old ISY from the current PLM and plug in the new ISY into thecurrent PLM. Offline for the Insteon powerline stuff. Thx John

Several years back, I purchased an ISY994i ZW+ as a backup system "just in case" with a version 5.X.X firmware. I can't remember what version. I have a lot of current backups from my 4.9.0 system with most likely a failing SD-Card, an easy fix. I posted about it below somewhere in this forum. Without attaching the new never before programmed ISY with Z-Wave to a PLM, can I set it up? By this I mean, can I restore my backup, fix the programs that need changes and get the latest firmware? Then attach it to the current PLM? I want to keep my current ISY running along before I swap it out with the new ZWave version and latest firmware. Just simplifies my fears of screwing something up knowing that I have a working PLM and ISY. Again, thanks in advance! John

It has been years since I have been on this forum as my old 4.9.0 ISY has been plugging along great! But to the crux of my post... The wiki shows great instructions on replacing the SD-Card but I have been happily using firmware version 4.9.0 for many years being quite happy. Obviously my ISY does pretty simple tasks. My SD-Card appears to have some corruption as I cannot open or clear log files, empty but shows several thousand blank lines and have quite a few failure to open certain files in the Tools > Log and Tools > Error Log. I have no error light lit and System Status shows plenty of memory available and 0 bad bytes. If I try to open the log file or error log file, and then try to go to my programs, I am out of luck. All my programs simply do not appear. From researching the forums, it would appear I have a corrupted SD-Card. My questions are: 1). Is there any way to do a chkdsk or an fsck and fix a corrupted SD-Card, (what file system is in use?)? 2). In reformatting the SD-Card it states to install the firmware and my question is, I like my old version as I am apprehensive about upgrading and going through my programs and fear of failure. Can I reinstall version 4.9.0 or must I go to the latest 5.X.X version? Thanks in advance for any help and thoughts. John

Stupid question, but I do not have the climate module, at least I never ordered it or installed it or paid for it. Do I still need to do this update? My system is 4.7.3. I always fear firmware updates should something go awry. Thank-you!

Several weeks ago I replaced a failing PLM on firmware 4.7.3. All worked well and as I recall I did reboot the ISY after all worked as expected as a "good measure" Last night I had to enable my Christmas programs and when I clicked on Programs, none of my programs showed up! All of my programs have been and were working/running as they should but nothing appeared. I rebooted my ISY and checked again and all my programs reappeared and I was able to enable and modify my seasonal programs. Is something possibly failing in my ISY? I have not had this behavior before and I do not recall reading about such a thing in the forums and could not find a topic after an STF. But something about this reminds of reading about a memory card issue and something not appearing as usual. Thanks again for any thoughts. John

My PLM, Version 2.2 became very flaky after about 2.5 to 3 years. Sometimes things would work and sometime things wouldn't. A new PLM, V2.5, fixed all my issues. The 2.2 PLM didn't fail due to a power supply issue but it was heading there, at least getting pretty darn flaky, even though the caps on the 2.2 version were beefed up a bit from what I can tell. Not to the recommended values in the threads, but they were getting a bit more robust. In pouring over the threads on replacing the capacitors in the PLM, I could find no mention of replacing C2 which is a 100mfd 6.3 volt cap on the serial daughter board. I am going to replace all the main board caps but I am not sure what C2's purpose is. However, is this something that should be replaced? Figured I might as well, but sometimes it might be best to leave well enough alone if it is truly doubtful that a replacement would help. And I am seeking the experts thoughts on this one. Thanks

Cable was fine. New PLM cured my problems. PLM version 2.5. Maybe it will last more than a couple years. I have one more still working elsewhere a bad now just a matter of time.

Well, I do have my Portal login issue resolved but still have issues. I still do not know what my issue it with the random, maybe I'll work, maybe I won't Alexa command. Sometimes the log shows no issues other times it states error system log or similar. I forgot to add that even from the local Admin Console, I can turn a light on and off and sometimes I will get an 'error; communications failed' or similar type error/message. (Not a direct quote of the error). Using Agave with port forwarding it will sometimes just fail showing the previous state. It's just so random. As I write this it appears to be working very well! I somehow feel that my PLM is failing but not exactly sure how to check it other than what I have done/tried in my original post above. I do have a spare PLM. Knowing that a cable can fail just sitting there, I will swap cables, serial anyway, and see what happens before I restore a new PLM. Any thoughts before I restore a new PLM would be wonderful and thank-you in advance! John

I have two ISY's and both are still on 4.7.3. One is located in Tucson, AZ and the other in Show Low, AZ. Both have active portal accounts for Alexa access and both state they are connected when you go into that portion of the ISY admin and check the status. Each has a separate login for the ISY Portal. In Tucson, Alexa will act like it is working but no action happens. As an example, no light will turn on or turn off but Alexa will signal the OK ding. Sometimes after a minute or so, the action will happen, the light will turn off for instance. Tonight I tried logging into my Tucson Portal account and every time it stated that "Access Denied". I have not changed my portal account password or user name and somehow I am thinking that this might be a problem with Alexa being slow in sending the commands or sending the commands and getting an OK response but nothing happens. I feel that this is more an issue for the main guys at UDI, (Michael), but I am not certain. I need to get my Tucson Portal checked. There really isn't anything in the the error logs. Main logs show nothing. I checked and compared some devices between the ISY and the PLM and they all looked good. I have also been thinking that my PLM might be fading as it at that 2 year mark, maybe 2.5 years. Alexa states that " 'device' IS Not Responding" . Yet I might be able to turn it on via Alexa but when I tell her turn the device off she'll tell me it's not responding. I have rebooted my firewall and ISY and the PLM in the proper order. I just don't know where to turn but feel that my inability to access my portal account, that being access denied, has something to do with my problems when it comes to Alexa in Tucson. Thanks for any thoughts or where I might look. Oh I am 99.9% sure I haven't forgotten my Portal password. John

Figured it out and pretty easily once I dug around. I am always so worried about breaking something. Anyway, my DNS died as well so a reconfigure reboot and all is good.

While out of town, one of my locations had a major power failure which depleted my UPS batteries and everything went down including Internet connectivity. I came back today and brought everything back up and all is well except good ol' Alexa stated "the Hub is not responding please check, yada yada..." I then checked connectivity to my ISY locally and had no issues, then checked via my Cellular Internet and again no problems. Agave works just fine, logging in and out of the ISY and turning things on and off locally or from "outside" the network, via the Internet, all is working as it should. I log into my Portal account and it shows my ISY offline and going to Portals on my ISY also shows offline. But I am online but somehow disconnected from the UDI Portal. I don't think it is time to renew as I have had no indications that such is due as my other ISY is online and functioning fine and the service was purchased at the same time. Please forgive me if this is something easy to find but I can't find anywhere to reattach my ISY to the Portal. What can I do to get things working again? Thanks so much for any advice and help! John

I have an Insteon micro on-off and micro dimmer that fits a bit better in my fan's ceiling cup than the fanlinc, which IMHO is not top shelf. I found that with the fan I have set to high, as it should be, and the fanlinc on low, I barely get any breeze. On Medium it blows too hard and high seems just under high speed without the fanlinc. Since I rarely change fan speeds, the on off controls the fan and of course the dimmer for the lights. Works better and seems to fit the space better. John

https://www.rainmachine.com/ forums: https://support.rainmachine.com/hc/en-us/community/topics

+1 on the RainMachine! Nice controller!!