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ISY red light blinking, blank admin console


Avonlea22

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Posted

Today, my ISY 99i stopped working. The red light on it is blinking, and when I open up the admin console, it's just a big blank blue screen. It won't let me do anything. I've restarted the computer and also unplugged and plugged the ISY back in several times. Can anyone help please?

 

Thanks!

Posted

Hello Brian,

 

Unfortunately it seems that you have a corrupt file system/SD Card.

 

Just to make sure this is the case, unplug ISY and then please push the SD Card (on the left side of the unit) in so that it pops out and then push it back in so that it clicks in. Plug ISY back in. If you are still getting a red blinking light, then the SD Card is corrupt. If you have an extra SD Card, you can replace it following the instructions here:

http://wiki.universal-devices.com/index ... an_SD_Card (you do NOT have to format your SD Card if it's new).

 

If you are still having problems, please submit a ticket (link below) and we'll be delighted to help you.

 

With kind regards,

Michel

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