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ISY-99 upgrade

  •
Samtronic
in Testimonials

Featured Replies

Hi !

 

I have an ISY-99IR for 3 years and I am very satisfied. Now I want to do an upgrade of my ISY-99IR. I went through your site for the upgrade, but the site does not want to complete the transaction because it can not deliver to Canada. I was to send two emails to this problem, unanswered. How can I do to get my ISY-994IR.

 

Thanks

Steven

Hi Steven,

 

I am so very sorry ... would you please check your junkmail. An email was sent to you on Tue 4/16/2013 1:50 PM.

 

In short, we do need to be able to communicate via email since will have to send you an invoice. If you don't find anything in your junk email, please:

1. Make sure you send an email to sales@universal-devices.com

2. If you don't get a reply back, please submit a ticket (link below) and make sure it has your phone number

 

With kind regards,

Michel

Michel-

 

Isn't the address sales@universal-devices.com (plural) rather than sale@...?

 

-Xathros

  • Author

Hi Michel !

I look in my junk mail and you were right. Sorry for the message. Great support.

 

Thanks

Steven
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