apostolakisl Posted April 20, 2013 Posted April 20, 2013 I can't figure out what went wrong. It was working for sure Thursday night, then last night it doesn't work. I use a KPL to turn on the alarm when I go to bed every night so I know for sure it was connected on Thursday. I can connect to the Elk like usual using elk rp. I can connect to the ISY like usual using the java console. The ISY is controlling light like normal. I can connect to the Elk via its java control panel going to its lan IP address. I have power cycled the router, the xep, and the ISY. I have tried changing the ISY's configuration settings for Elk saving, then changing back and saving. When I first open the ISY control panel, it doesn't list anything at the top for Elk. When I try changing settings and hit save, then it shows the "not connected to elk security system" warning at the top of the screen. I don't know what else to do. EDIT: OK I turned off SSL and switched to the 2101 port and it connects. So now the question is what has gone wrong with SSL?
Michel Kohanim Posted April 21, 2013 Posted April 21, 2013 Hi apostolakisl, Have you changed any of your SSL settings in the Dashboard? Such as strength and protocol? With kind regards, Michel
apostolakisl Posted April 21, 2013 Author Posted April 21, 2013 No, I haven't even opened the dashboard in a few months. The only thing I have touched on either system was the DNS. I was using my office server as the DNS which was connected to home via VPN, but I have changed my office around and went to a public DNS. But the Elk and ISY are both programmed to connect via their static IP addresses, no URL's involved.
Michel Kohanim Posted April 21, 2013 Posted April 21, 2013 Hi apostolakisl, Did this happen after an upgrade to either ISY or ELK? Any identifiable precursors? With kind regards, Michel
gatchel Posted April 21, 2013 Posted April 21, 2013 Try using https to access the ISY web interface. I have noticed that, similar to the device status issue, sometimes the Elk arm disarm bar at the top of the screen doesn't show up. Once I use https it shows up. My ISY appears to be communicating all along regardless of what the top of the GUI shows.
apostolakisl Posted April 22, 2013 Author Posted April 22, 2013 Hi apostolakisl, Did this happen after an upgrade to either ISY or ELK? Any identifiable precursors? With kind regards, Michel No, I am running 3.3.10 which I installed right when it came out. Everything was working like normal until a couple days ago. I haven't changed elk firmware in at least a year.
apostolakisl Posted April 22, 2013 Author Posted April 22, 2013 Try using https to access the ISY web interface. I have noticed that, similar to the device status issue, sometimes the Elk arm disarm bar at the top of the screen doesn't show up. Once I use https it shows up. My ISY appears to be communicating all along regardless of what the top of the GUI shows. It's not just the bar at the top. It actually wasn't communicating. I discovered it because a KPL that is set to turn the alarm on wasn't working. Of course when I tested other stuff (like door openings turning on lights) that didn't work either.
Michel Kohanim Posted April 22, 2013 Posted April 22, 2013 Hi apostolakisl, Indeed quite strange. Especially since rebooting ISY ddin't help the situation. With kind regards, Michel
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