Talbot Posted July 10, 2013 Share Posted July 10, 2013 I just had a nice experience with a warranty replacement of a KPL (8 button) from Smarthome. I installed the new one ( Rev 7) today, added it to the devices list and poof - "unsupported device 1.65". So, I came here to check firmware, and I learn that my ISY99i firmware is already at the terminal version of 3.3.10. Am I going to have to pay full price to upgrade to ISY994 just to replace a KPL? That kinda stinks. Am I missing some other option or trick? Talbot Link to comment
Michel Kohanim Posted July 10, 2013 Share Posted July 10, 2013 Hi Talbot, Please send an email to sales@universal-devices.com, with your current model number and date of purchase and we'll do our best to accommodate. With kind regards, Michel Link to comment
Talbot Posted July 11, 2013 Author Share Posted July 11, 2013 Thank you for the reply. I will do that. Link to comment
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