sloop Posted April 27, 2008 Share Posted April 27, 2008 a couple of weeks ago i noticed my isy99 has solid xmit, recv and power lights on - the error light is flashing about once per second - i plugged in the admin console cable and could logon - i did a RS - i get the 'file system init fail' message - i can still login to the admin console - what should i try - should i do a factory reset or open the box? Link to comment Share on other sites More sharing options...
Michel Kohanim Posted April 28, 2008 Share Posted April 28, 2008 Hi sloop, It seems like you have a defective SD card inside ISY. You can try factory reset and restore you backup, or we can send you a new SD Card to replace the old one with. With kind regards, Michel a couple of weeks ago i noticed my isy99 has solid xmit, recv and power lights on - the error light is flashing about once per second - i plugged in the admin console cable and could logon - i did a RS - i get the 'file system init fail' message - i can still login to the admin console - what should i try - should i do a factory reset or open the box? Link to comment Share on other sites More sharing options...
sloop Posted April 28, 2008 Author Share Posted April 28, 2008 i opened it and reseated the sd card - contacts look clean - same thing - i treid the factory reset - same thing i have a sd card somewhere - i think a 256 meg came with my old pdaphone but i can't seem to find it - i have a 1 gig in it now that i am not using - i also have a card r/w for my pc - can i reflash it myself from my pc? i placed the card in the reader and it shows unformatted (if that matters) if it needs a 128 meg sd, i can pick one up Link to comment Share on other sites More sharing options...
Michel Kohanim Posted April 28, 2008 Share Posted April 28, 2008 Hi sloop, I do apologize for the problems you've been having. I suspect you have a defective SD card and I wouldn't waste any more time on it. Since your unit is still under warranty, I will send you one immediately. Simply verify your address (support@universal-devices.com). Otherwise, you can use any SD/xSD card up to 256MB. 1 Gig would not work. After you install the SD Card, you would have to go to http://www.universal-devices.com/27 and use Help->Manually Upgrade My Lighting to update your system with the latest firmware. Then, you would do File->Restore ISY. With kind regards, Michel i opened it and reseated the sd card - contacts look clean - same thing - i treid the factory reset - same thing i have a sd card somewhere - i think a 256 meg came with my old pdaphone but i can't seem to find it - i have a 1 gig in it now that i am not using - i also have a card r/w for my pc - can i reflash it myself from my pc? i placed the card in the reader and it shows unformatted (if that matters) if it needs a 128 meg sd, i can pick one up Link to comment Share on other sites More sharing options...
sloop Posted April 28, 2008 Author Share Posted April 28, 2008 excellent - i will pick one up and try the procedure thanks for the help Link to comment Share on other sites More sharing options...
Michel Kohanim Posted April 29, 2008 Share Posted April 29, 2008 sloop, Thanks so very much. Your unit is under warranty ... I've sent you an email. With kind regards, Michel excellent - i will pick one up and try the procedure thanks for the help Link to comment Share on other sites More sharing options...
sloop Posted April 29, 2008 Author Share Posted April 29, 2008 i responded to the e/mail - but for posterity (or for myself because i will forget what i did) since the sd card was fried, i placed it in my pc card reader - it showed unformatted - so i thought what the heck, and formatted it - i left the file system as fat32 - it formatted to 119 meg - when i placed it in the isy, it started - i did not have to reload the firmware but did restore the isy from my latest backup now i am not recommending you do this and i will still pick up another sd card - but it seemed to work fine for me - might work in a pinch remarkable little black boxes Link to comment Share on other sites More sharing options...
sloop Posted April 29, 2008 Author Share Posted April 29, 2008 i should add that the firmware should be reloaded using the 'manually upgrade...' option - to get the java aplet on the card Link to comment Share on other sites More sharing options...
croberto Posted April 23, 2009 Share Posted April 23, 2009 I have the same issue, but can't seem to find where to find the new firmware file. The http://forum.universal-devices.com/27 does not work. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted April 23, 2009 Share Posted April 23, 2009 Hello croberto, Apologies for the inconvenience. You should use http://www.universal-devices.com/99i and then choose amongst the following updates: http://forum.universal-devices.com/viewforum.php?f=25 With kind regards, Michel I have the same issue, but can't seem to find where to find the new firmware file. The http://forum.universal-devices.com/27 does not work. Link to comment Share on other sites More sharing options...
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