Certificate Problem ISY994 & iPhone/iPad

[SteveSBE]

I'm trying to create a self signed certificate for remote access to my ISY994. I am using the instruction found in the ISY994 Series – Network Security Configuration Guide. It tells me to go to link http://isy.universal-devices.com/99i/ve ... board.jnlp. I get the Java messages at the end of this note followed by an "Uknown error" when the Dashboard is retrieving UI components.

 

In a past try at this I previously closed the error window and then closed the retrieving window (which stayed inactive). I then created a cert but that doesn't seem to work. For example I cannot get remotely to ISY via MobiLinc.

 

What do I need to do?

 

Steve

 

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Java Web Start 10.40.2.43

Using JRE version 1.7.0_40-b43 Java HotSpot Client VM

User home directory = C:\Users\xxxxxxx

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Resource http://crl.globalsign.net/root.crl has future expires: Mon Oct 07 20:27:13 CDT 2013 update check skipped.

Missing Permissions manifest attribute for: http://isy.universal-devices.com/99i/4. ... hboard.jar

Missing Codebase manifest attribute for: http://isy.universal-devices.com/99i/4. ... hboard.jar

Missing Permissions manifest attribute for: http://isy.universal-devices.com/99i/4. ... hboard.jar

Missing Codebase manifest attribute for: http://isy.universal-devices.com/99i/4. ... hboard.jar

Missing Permissions manifest attribute for: http://isy.universal-devices.com/99i/4.0.5/insteon.jar

Missing Codebase manifest attribute for: http://isy.universal-devices.com/99i/4.0.5/insteon.jar

Missing Permissions manifest attribute for: http://isy.universal-devices.com/99i/4.0.5/insteon.jar

Missing Codebase manifest attribute for: http://isy.universal-devices.com/99i/4.0.5/insteon.jar

[Michel Kohanim]

Hi Steve,

 

The problem seems to be missing certificate. i.e. when you first downloaded the dashboard, you didn't accept the certificate from Universal Devices, Inc. What you need to do is to go to Control Panel | Java | Security | Certificates, remove all Universal Devices, Inc. certificates and then retry the dashboard URL.

 

With kind regards,

Michel

[SteveSBE]

Michel -

 

1. I did what you asked but got the same error.

 

2. I repeated what you asked but also cleared the Java and browser cache and rebooted my PC. Got the same error.

 

The error looks like this: http://screencast.com/t/MusJXkOG.

 

The cert after I did #2 above looked like this: http://screencast.com/t/m1IwJ8nNWj (I blocked some things in case they were important.)

 

Note that the dashboard took me right to the logon. I never asked me to accept the Universal Devices cert. I just got the error.

 

What do I do now?

 

Thanks,

 

Steve

[Michel Kohanim]

Hi Steve,

 

You can ignore the Unknown Error (x out of it) and then go to Network Settings.

 

I need more information as what you are trying to achieve as it does not look like a self signed certificate. Are you trying to install a wildcard certificate?

 

With kind regards,

Michel

[SteveSBE]

I didn't add that certificate. It was put there when I went into the dashboard. When I got the error I closed the error message, closed the "loading" message box (since it wouldn't close itself), and then closed the dashboard. I did nothing to create a cert...never got that far.

 

Thanks,

 

Steve

[Michel Kohanim]

Hi Steve,

 

At this point, I think it would be best to submit a ticket so that we can schedule a call and help you install it.

 

With kind regards,

Michel