I am sure this has been asked and answered but I am struggling to get my device on the "internet" When I click on the button I get a response that it was successful but with an IP of 0.0.0.0 I am using a UPnP router and static IP HTTPS Port still set to 443

Hi Tag29m,

 

It seems that your router does not support UPnP. What you need to do is File | Disable Internet Access and then create the port forwarding rule manually:

http://wiki.universal-devices.com/index ... PnP_Router

 

With kind regards,

Michel

Michel,

 

Just a suggestion, but could you consider renaming 'Enable Internet Access' to something like 'Try upnp port mapping' and 'Disable Internet Access' to something like 'Disable upnp' to better represent the function the option does.

 

Another thought is to suppress the option altogether if the ISY does not receive upnp Nat device broadcasts.

 

Maybe you will get fewer questions on this?

 

Michael.

Hi Michael,

 

Excellent suggestion and the only reason we have not has been the fact that it's become ingrained into the forum, user guides, tutorials, videos, etc. and thus a massive change. We are hoping to completely remove it from the menu and put it in the configuration tab.

 

With kind regards,

Michel