Michel Kohanim Posted February 21, 2014 Posted February 21, 2014 Hi atmarosi, Thank you. The issue is related to the device not responding to the secure message. It seems that exclusion was successful and therefore I must assume that the issue is range related. Can you please try the same and this time bring the lock closer to ISY? With kind regards, Michel
atmarosi Posted March 5, 2014 Posted March 5, 2014 That was the issue - got them closer and now I was able to add them without error. Second part: how do i control them as they do not show up in the devices .....will I be able to not only fire them (open/close) but will i be able to manage the user PINs? Thanks!
Michel Kohanim Posted March 6, 2014 Posted March 6, 2014 Hello atmarosi, You will be able to manage pins in 4.1.3. Are you saying that the lock is not listed in the device list to the left? With kind regards,
atmarosi Posted March 6, 2014 Posted March 6, 2014 Correct - after adding via z-wave -> add, they (the two locks) are NOT listed on the left hand side Sent from my iPhone using Tapatalk
Michel Kohanim Posted March 6, 2014 Posted March 6, 2014 Hi atmarosi, Thank you but now I am confused. What did you mean by: That was the issue - got them closer and now I was able to add them without error. With kind regards, Michel
atmarosi Posted March 6, 2014 Posted March 6, 2014 Attached a screen shot of my current console. I didn't get an error message when I added the two z-wave locks, however they do not show up in my main console Looking forward to 4.1.3 when we can manage the PINS!
Michel Kohanim Posted March 6, 2014 Posted March 6, 2014 Hi atmarosi, Can you please: 1. Go to Tools | Diagnostics | Event Viewer 2. Change the level to 3 3. Exclude your lock 4. Include your lock 5. Save the contents of the event viewer and send it to support@universal-devices.com With kind regards, Michel
MWareman Posted March 7, 2014 Posted March 7, 2014 You will be able to manage pins in 4.1.3. All manufacturers - or just one or two of them? If not all, which ones will we be able to manage PINs on? (Hoping for Kwikset....) Thanks! Michael.
bfish Posted February 8, 2015 Posted February 8, 2015 My z-wave dongle/daughterboard is in the mail and I am researching all the details here on the forum. Can I install the software module before installing the dongle, or does the dongle have to be installed first? I also purchased a Danalock from SmartHome as my first Z-wave device and am looking forward to learning all about z-wave and ISY. Thanks!
Xathros Posted February 8, 2015 Posted February 8, 2015 Bfish- You will need both the hardware and the software module. I don't believe the order of installation matters but the module is useless without the hardware installed. Have you ordered the software module from the menu within the admin console yet? -Xathros Sent from my iPhone using Tapatalk
bfish Posted February 8, 2015 Posted February 8, 2015 (edited) Thanks, Xanthros. Yes, I have ordered the hardware and just now ordered and installed the software. Getting closer... Edited February 8, 2015 by bfish
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