Refurbished 2450 IO Linc cannot be added.

[jjp076]

I purchased a refurbished 2450 IO Linc but cannot add the device to ISY994i version 4.1.2. Using autodiscover and manual entry for a 2450 I receive "Unsupported Device 7.13". I've tried clearing cache, upgrading to 4.1.2 but the device will not link to the system. Any other suggestions?

[Michel Kohanim]

Hello jjp076,

 

IOLinc subcategory must be 0x00. In short, your device must report 07.00 and not 07.13. I would return the unit.

 

With kind regards,

Michel

[Brian H]

By chance is there a model number and hardware revision sticker on the I/OLinc?

Reason I asked. Is I have seen some new I/OLIncs and a unreleased I/O module number. In the HouseLinc Devices.xml file with different Sub Cat numbers.

What power requirements are listed on the back label?

[Michel Kohanim]

Hello everyone,

 

Thanks to LeeG's investigation, we now know that SmartHome decided to give refurbished units a different subcat. This has been fixed and included in 4.1.3.

 

With kind regards,

Michel

[Brian H]

The HouseLinc devices.xml file also shows an interesting 2450 I/OLinc with 50/60 cycle auto select. It also has a different Sub Cat 0D.

Along with a 2248-222,-422,-442,-522 series of I/O Modules that all have new Sub Cat IDs.

From the suffix numbers. It could be they are now going international.

[jjp076]

Thanks everyone. I will test with 4.1.3 and post the results.

[jjp076]

Upgraded to 4.2.0 and the refurbished 2450 was recognized and configured normally. Thank you for the help!