jwagner010 Posted July 23, 2008 Share Posted July 23, 2008 When accessing my ISY 99i (Version 2.6.6) remotely over the internet, I attach to the ISY fine and get to the menu "Devices | Scenes | Programs | Administrative Console". All work fine except for the Adminstrative Console. When I select the Admnistrative console it launches but then an error box pops up saying I have a Java socket error. The administrative console works fine when I attach through my local network, just not remotely. What am I missing? Link to comment
Algorithm Posted July 23, 2008 Share Posted July 23, 2008 jwagner, If you dismiss the Java socket error, are you able to access the Administrative Console? Are you using the same computer for both local and remote access? If it is a different machine, please check your version of Java on the remote access machine. Link to comment
jwagner010 Posted July 24, 2008 Author Share Posted July 24, 2008 Darrell, I updated Java and I still get the following error "Socket Open Failed java.net.sockettimeoutexception". Link to comment
aLf Posted July 24, 2008 Share Posted July 24, 2008 Not sure if"updating" will clear the cache. Try clearing it and see what happens. aLf Link to comment
jwagner010 Posted July 24, 2008 Author Share Posted July 24, 2008 Yes I cleared the Cache. Still get the error. Link to comment
Michel Kohanim Posted July 25, 2008 Share Posted July 25, 2008 Hello jwagner010, I apologize for the inconvenience. Two questions: 1. Are you using port 443 (HTTPS)? 2. Is it possible that you have any other devices on your network to which port 443 has been forwarded? Also, if you wish, you can send your URL to tech@universal-devices.com and let us take a look. With kind regards, Michel Yes I cleared the Cache. Still get the error. Link to comment
jwagner010 Posted August 4, 2008 Author Share Posted August 4, 2008 Michel, The issue appears to be either a firewall or VPN issue on my end. Either way easist solution for me is to use other internet access options. Thanks Link to comment
Michel Kohanim Posted August 4, 2008 Share Posted August 4, 2008 Hello jwagner010, I totally understand. But, in all cases, if you change ISY's secure port (from 443 to some unknown port such as 8443) then you will experience less of these problems. With kind regards, Michel Michel, The issue appears to be either a firewall or VPN issue on my end. Either way easist solution for me is to use other internet access options. Thanks Link to comment
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