NeilP Posted July 3, 2014 Posted July 3, 2014 Hi, Not sure if this is the right forum for this question but here goes.... I am currently travelling and after a 33 hour power failure at home my ISY 994 remote dashboard is now showing all devices in both On and Off state. I also cannot see any Programs, instead get an error message saying unable to load programs. I am also not receiving any of my usual email notifications. Any suggestions as to what I could do remotely to fix this? Thanks Neil
Brian H Posted July 3, 2014 Posted July 3, 2014 You don't have a trusted neighbor that can reboot the system? It is possible things didn't restart in an orderly fashion. I know after a power failure. I have to power up my PLM before the ISY994i on the chance the PLM was not fully booted before the controller tested for it.
Michel Kohanim Posted July 3, 2014 Posted July 3, 2014 Hi Neil, Unfortunately that's a sign that the PLM is dead and ISY is now in Safe Mode. I am so very sorry. With kind regards, Michel
NeilP Posted July 3, 2014 Author Posted July 3, 2014 Brian...not only do I have a trusted neighbour but he also has an ISY99. Unfortunately he also is out of town and not back until after I get home. I will wait now until I get home. Michel....for once I hope that you are wrong. I have had this happen to me before and it seemed to be solved by rebooting my complete system as per Brian's comment. I can say that I am still able to access my front door security cam through the ISY. I had my ISY on a UPS but the PLM was on unfiltered power. I have both whole home and point of use surge protection but who knows what was happening to the power lines during the storm that did the damage. I am given to understand that a number of tree branches were rubbing on the power line due to high winds causing a number of intermittent short until finally the main breaker on the pole line opened up. I can only imagine what the transients must have been like. A blown PLM may be only the beginning of my problems. Neil
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